1. Service Introduction and Training Central Command Center – Social Security Systems Service Introduction and Training Central Command Center – Social Security Systems

2. Contents Purpose of ASK (Pratisaad) Pratisaad : Social – Overview Pratisaad : PCR – Download and Installation

3. Purpose of ASK (Pratisaad) SSP : Stationary Service Provider MSP: Mobile Service Provider

4. Pratisaad : Social When Clicked on Social Emergency Button, Alert goes to - Control Room PCR Application

5. Pratisaad : PCR - Download Go to Google PlayStore in your Android Smartphone Search “Pratisaad” Select “Pratisaad-PCR” Click on Download/Install

6. Pratisaad : PCR - Install Welcome Screen: This screen appears when you start the application after download.

7. Pratisaad : PCR - Install Enter your registered contact number. Copy the ‘capthca’ code (in blue) into blank window. Accept terms & conditions by clicking on left circle. Hit “Register Now”.

8. Pratisaad : PCR - Install You will receive SMS on entered number. Enter code given in SMS into blank window. If you don’t receive any SMS in few minutes, click on “Resend Code” button. Once code is entered, hit “Verify Now”

9. Pratisaad : PCR - Install You will see the request list on home screen of application. When you click button, you will see the details and location of the requester. You have to click on “ACCEPT” button, to accept the request. “MAP” button shows Geo- location of the requester/victim

10. Pratisaad : PCR - Install Clicking on “MAP” button, you will see the nearest route to reach the victim location. Clicking on button, you can take Audio-Visual navigation to reach the location.

11. Pratisaad :PCR - Install You can change your duty status to On Duty and Off Duty as per your duty timings. You will only receive notifications when you are On Duty.