1. Building more efficient, innovative and inclusive Public Services Paulo Vale (paulo.vale@ama.pt) Projects and Innovation Unit Portuguese Agency for the Administrative Modernization (AMA)

2. EGOV Innovation Hub Building more efficient, innovative and inclusive Public Services 2

3. EGOV Test LAB The eGOV Test Lab will be a cornerstone in building a more innovative, more efficient and more inclusive public administration. Building more efficient, innovative and inclusive Public Services 3

4. EGOV Test LAB Building more efficient, innovative and inclusive Public Services 4 Citizens Public Administrations Private IT Suppliers Researchers PUBLIC INNOVATION

5. EGOV Test LAB Building more efficient, innovative and inclusive Public Services 5 Interoperability User Experience Prototyping

6. EGOV Test LAB Building more efficient, innovative and inclusive Public Services 6 Interoperability ISA Test Bed eGOV key enablers OpennessSemanticsSecurity... User Experience UsabilityAccessibilityContent Strategy.. Prototyping Design ThinkingWorkshopsPilots...

7. Interoperability TestBed Building more efficient, innovative and inclusive Public Services 7

8. Thank You Some graphics on this presentation were designed by Freepik.com Paulo Vale (paulo.vale@ama.pt) Projects and Innovation Unit Portuguese Agency for the Administrative Modernization (AMA)