1. Siebel Migration Assessment with Microsoft Consulting Services Assess whether your Siebel implementation is the right Solution for your current and future business needs. Existing Siebel System Challenges Difficulty in managing a complex architecture that is no longer scalable and sustainable Costly to operate, maintain, and update Inability to quickly adapt to changing business requirements Uncertainty about the future product roadmap Poor user experience resulting in adoption issues Overview The Siebel Migration Assessment by Microsoft Consulting Services helps customers analyze the functional and technical gaps of their existing Siebel system and assess whether migrating to a Microsoft Dynamics CRM Solution is a better investment to drive productivity, improve business agility, and realize cost savings. Migration Assessment Approach Value Proposition The Siebel Migration Assessment provides customers with the ability to: Gain an understanding of whether your current system is effectively supporting your business and functional requirements. Obtain a technical analysis of the complexity of your existing system to assess how it may be limiting business growth and the ability to be agile in a global market. Engage with industry focused experts, such as financial services, telecommunications, public sector, and other industries who understand your business. Get a detailed technical and business assessment of the current Siebel environment. A Siebel Migration Assessment is typically a three-week engagement. Microsoft Services dedicated specialists with Siebel, industry, and technical knowledge will work with you to determine the gaps between your current system and your business objectives. Technical Assessment Functional and Business Assessment Findings Summary Plan to the Next Steps

2. For more information about consulting and support Solutions from Microsoft, contact your Microsoft Services representative or visit www.microsoft.com/serviceswww.microsoft.com/services Siebel Migration Assessment Contact your local Microsoft Services representative. Siebel Assessment Process and Tools Contact Microsoft Services has a proven process for conducting Migration Assessments with supporting tools to deliver assessment results. Siebel Migration Delivery Approach Case Study GSX Case Study Reference http://aka.ms/GSX.http://aka.ms/GSX After the Siebel Migration Assessment is complete, Microsoft Services uses the Microsoft Dynamics Sure Step methodology to envision and deploy a Microsoft Dynamics CRM-based Solution. Conduct an assessment of the business and functional capabilities of your Siebel system using a targeted questionnaire that provides a heat map of system gaps. Understand the business and functional fit of your existing Siebel system. Conduct an assessment of your Siebel implementation using Microsoft technical assets. Analyze the complexity of your system customizations and integrations using the CRM assessment tool. Understand the technical gaps of your Siebel system. Develop a findings summary report outlining business and technical gaps of your existing Siebel system. Discuss the next steps for conducting a diagnostic phase for envisioning a future Solution based on Microsoft Dynamics CRM.