3. Intranets, Extranets, and Private Exchanges COMMUNICATION Sender Message Channel Receiver feedback context Communication process Effective communication formula: Sender/Receive = 1

4. Intranets, Extranets, and Private Exchanges OPEN QUIZ ON CHAPTER 1 What is human communication? What are the important of human communication?What are the models of human communication? What are the communication in context? What are new forms of communication technologies?What if effective communication? What are the outcomes of effective communication?

5. KNOWLEDGE SHARING ACTIVITIES

6. Questions & Comments??? THANKS FOR YOUR GOOD PARITICIPATION!!!

7. HUMAN COMMUNICATION 7 ®Communication is the process of creating a meaning between two or more people. ®Human Communication is the process of understanding and sharing meaning. I am very happy to see you here.

8. 8 I need your support Thanks for everything

9. Intranets, Extranets, and Private Exchanges IMPORTANT OF COMMUNICATION Physical well-being Definition of Self General education On-the-job communication

10. MODELS OF HUMAN COMMUNICATION 10 2- Models of Human Communication Action Interaction Transaction

11. 11 ACTION MODEL Action Model: one person sends a message and another person receive it. SenderMessageReceiver S/Sender R/Receiver Message

12. INTERACTIVE MODEL Interactive Model: one person send a message to a second person, who receives it and respond with another message. S R S R Message

13. 13 TRANSACTION MODEL Transaction Model: Communicators simultaneously send and receive messages. S/R R/S Message

14. TRANSACTIONAL MODEL Sender Message Receiver Feedback S/RR/S Feedback Message Transactional model

15. COMMUNICATION IN CONTEXT Intrapersonal communication Interpersonal communicationIntercultural communicationInterviewingSmall group communicationPublic communicationOrganizational communicationMass communication

16. 16 INTRAPERSONAL COMMUNICATION ®It is the process of understanding and sharing meaning within the self. Why do we need to communicate with ourselves? You are a leader of your own universal !

17. 17 Interpersonal Communication It is a communication with at least two people when relatively mutual opportunities for speaking & listening occur. Dyadic communication: is a two-person communication: interview, parent, spouse…

18. 18 INTERCULTURAL COMMUNICATION It is the communication between members of different culture.

19. 19 INTERVIEWING It is a communication transaction that emphasizes questions and answers.

20. 20 SMALL GROUP COMMUNICATION It is the process by which three or more members of a group exchange verbal and none verbal messages in attempt to influence one another.

21. 21 PUBLIC COMMUNICATION It is referred as public speaking. It is the process of understanding and sharing meaning with an audience;  one person is generally identified as the source/speaker and other are recognized as receivers/listener.

22. ORGANIZATIONAL COMMUNICATION 22 It is a communication among people working to accomplish common tasks and goals.

23. MASS COMMUNICATION 23 ®It is a communication that is mediated. ®It consists of messages that are transmitted to large, wide-spread audiences via electronic and print media.  Electronic media: television, radio...  Print media: newspapers, magazine …

24. COMMUNICATION TECHNOLOGIES 24 It is often referred to e- communication such as fax, phone, mails, internet, email, e-business, e-commerce…

25. Intranets, Extranets, and Private Exchanges EFFECTIVE COMMUNICATION EFFECTIVE COMMUNICATION SENDER/RECEIVER = 1 The message must be understood by the receivers

26. 26 UnderstandPleasure Improve relationship Attitude influence Actions OUTCOMES OF EFFECTIVE COMMUNICATION