1. The Communication Cycle

2. Communication Cycle Communication creates meaning through the exchange of messages.

3. Elements of the Communication Cycle Sender Message Channel Receiver Feedback Noise/Interference Context

4. Elements Sender – the person with the message.

5. Elements Receiver – person(s) to whom the message is addressed.

6. Elements Message – the idea the sender wants the receiver to understand.

7. Elements The message travels in what is called a CHANNEL.

8. Elements There are several types of CHANNELS: –Verbal –Nonverbal –Auditory –Visual

9. Verbal Channel With words Organized Spoken Written

10. Non Verbal Channel Body Language Tone of Voice

11. Non Verbal Channel Non verbal channel includes gestures, appearance, posture, facial expression, and eye contact.

12. Non Verbal Communication Non Verbal channel also includes TONE OF VOICE, or PARALANGUAGE.

13. Non Verbal Channel Tone of Voice/Paralanguage changes in the voice that alter the meaning of the message.

14. To Review: The message can be sent by two different channels: 1.Verbal – with words; organized. 2.Non Verbal – body language and voice.

15. A message is made up of the following: 55 % Non verbal communication 38% Tone of Voice 7% Actual Words

16. Draw a pie graph that represents those percentages. 55% 38% 7%

17. Feedback The response to the message.

18. What are some examples of Positive Feedback: Negative Feedback:

19. Noise/Interference Any distraction that competes with the message.

20. Types of Noise/Interference Physical Physiological Psychological

21. Physical Interference an action Ex. coughing, whispering, talking, crying, etc.

22. Physical Interference

23. Physiological Interference Related to a bodily function such as –Headache –Hunger –Pain –Tiredness

24. Physiological Interference

25. Psychological Interference Mental Your attitudes, mental outlook, emotions, stereotypes, and past experiences (point of reference).

26. Psychological Interference

27. Elements Context – the situation, time, environment where the communication

28. Context