1. Communities of practice the art of learning partnership Etienne and Beverly Wenger-Trayner Mandel Graduate Unity, Tel Aviv December 23, 2011

2. q Choose a launch approach q Plan a launch activity q Prepare a follow-up q Do it 3. Launch design q What do you think of the idea? q Are you willing to help make it happen? q What would that mean to you? q Who else could help? 2. Internal leaders q Potential members q What are your challenges? q Who do you talk to? q Is there a community? 1. Conversations How to get going … the first three steps

3. Information Informal Formal With From Models of practice Project/ after-action reviews Case clinics Document sharing Collections Learning projects Hot topic discussions Stories Formal practice transfer Visits Invited speaker Mutual benchmark External benchmark Broadcast inquiry Reading group Problem solving News Joint response Boundary collaboration Training and workshops Pointers to resources Systematic scan Guests Joint events Documenting practice Field trips Exploring ideas Each other 1 2 7 4 3 6 5 Tips Practice fairs Warranting Help desk Outside sources 1.Exchanges 2.Productive inquiries 3.Building shared understanding 4.Producing assets 5.Creating standards 6.Formal access to knowledge 7.Visits Learning activities a great variety Debates Q&A Role play Case studies Peer assist Polls

4. Self-design activities …enabling distributed community cultivation Distribute leadership q Cultivate core group q Form leadership groups q Coach leaders Backchannel work q Keep in touch q Invite members to act q Notes and newsletters Enabling participation q Convene meetings q Initiate activities q Facilitate interactions Self-care q Pursue own learning q Meet other leaders q Visit other communities Institutional brokering q Talking with sponsors q Making business case q Budgeting Learning agenda q Challenges of practice q Emerging issues q Hot topics Community cultivation Community cultivation Assessment q Health checks q Monitor indicators q Value-creation stories Community building q Manage boundaries q Welcome newcomers q Build identity and trust Enabling reification q Gardening website q Records and summaries q Capturing learning

5. ● Passion for domain ● Relevance to practice ● Ownership of agenda ● Internal leadership ● Energized core group ● Learning trumps power ● Community rhythm ● Trust ● High value for time ● High expectations ● Engaged sponsorship ● Skilled support ● Lack of time ● Leader neglect ● Groupthink ● Build it and … ● Stuck in complaining ● De-energizing tasks ● Red tape ● HQ - field ● Command/control ● Cookie-cutter approach ● Fad or mandate ● Ideology Key success/failure factors