1. Wisdom of Michael Fullan
Key #2 Resolute Leadership + Impressive Empathy
“Top down change doesn’t work – people resist when leaders try to tighten things up. The track record for bottom up change is not any better..
The best way to tighten things up is to get peers to do it.”
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

2. Wisdom of Michael Fullan
Key #2 Impressive Empathy
The Resolute Leader practices impressive empathy… empathy for others who disagree with you, those who are, in a word, in your way.
What is impressive is the ability to put yourself in other people’s shoes, particularly those who hold values and experiences very different than yours.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

3. Wisdom of Michael Fullan
Key #2 Impressive Empathy
Leaders with empathy do not see people’s behavior as necessarily fixed. Their empathy tells them that perhaps the behavior is situational; if you want to change people’s behavior, change the situation.
Vietnamese children story – looking at the problem the right way
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

4. Wisdom of Michael Fullan
Key # 2
Leadership
Impressive Empathy
When it comes to deep divisions, resolution and empathy must be combined if change is to occur…. The leader must change both capacity and motivation.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

5. Wisdom of Michael Fullan
Let’s watch Michele Rhee… Does Michele Rhee show characteristics of Resolute Leadership? Did her leadership bring about sustained change?
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

6. Wisdom of Michael Fullan
Resolute leaders really do believe that failure is impossible, and they act that way, sometimes succeeding in their own time or through those that follow…..
And they end up accomplishing things under circumstances that seem incredible.
Michele Rhee
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

7. Wisdom of Michael Fullan
Key Insight #3
Realized effectiveness is what motivates people to do more.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

8. Wisdom of Michael Fullan
Key #3 Motivating the Masses
“The big change problem, then, is how to get people to put in the energy to improve a situation when a lot of them don’t want to do it.
How do you get people to change their minds?”
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

9. Wisdom of Michael Fullan
Key #3 Motivating the Masses
At the beginning of a given change process the leader is key to get things going, … but all successful change eventually must revolve around collective ownership.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

10. Wisdom of Michael Fullan
Key #3 Motivating the Masses
Looking at what we know about motivation - force, rewards, and punishment can never be lasting motivators. The only thing that can possibly work is figuring out how to active, tap into, and leverage people’s intrinsic motivation – ‘managing upside-down’.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

11. Wisdom of Michael Fullan
Another Look at Michele Rhee How might she have tried to “motivate the masses”?
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

12. Wisdom of Michael Fullan
Key #3 Motivating the Masses
Research identifies conditions where intrinsic rewards will flourish: (Pink)
Work must carry a strong sense of purpose.
People must find the work satisfying.
There needs to be some degree of autonomy so people can exercise judgment.
‘Camaraderie’ in the pursuit of goals.
Use gagne example here
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

13. Wisdom of Michael Fullan
Key #3 Motivating the Masses Effective change leaders know they need the group to change the group. The greater the capacity of the group, the more you can rely on the peer culture to be the driver – as long as you are an engaged leader.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

14. Wisdom of Michael Fullan
The Change Leader Model*
*Modified
Change Leader, Michael Fullan, 2011
Motivate the Masses←
Collaborate to Compete
Learn Confidently
←Know Impact
Realized Effectives
→Be Resolute
Do Deliberatively and Sustain Simplexity
Practice Drives Theory
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

15. Wisdom of Michael Fullan
What connections can you make with Fullan’s thinking and our other work in the WALK network? Use the worksheet to guide your discussions with four partners.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

16. How can you Motivate the Masses?
Share/review your BHD with a partner. Take 2 minutes to individually reflect on some ideas to increase motivation related to your partner’s initiative. Each partner take 5 minutes to brainstorm/share ideas for creating increased motivation among the masses related to your partner’s initiative. Each partner conclude the activity identifying two ideas to go back and develop further with your team.
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)

17. What is your Big Deal? What will you do with it?
6005 Tyee Dr SW, Tumwater, WA P:  |  F: (360)