1. Parallel & Repair Installation

2. Day Objectives By the end of this module, you will understand:
Parallel Installation process of Windows 7
Repair Installation process of Windows 7
Installation Issues and Troubleshooting
Boot Process of Windows 7
Windows Recovery Environment
How to Roll Back Windows 7 Installation
Blue Screen Errors
Black Screen Errors

3. Windows 7 Parallel Installation
Installs another copy of Windows 7
Is a way to troubleshoot Windows 7 issues
Make sure to
Have another drive/partition
Backup of personal data
Rename the default Windows folder

4. Windows 7 Repair Installation
Restores system files
Is used to correct Windows 7 issues

5. Troubleshooting Windows 7 Installation Issues
Problem 4
DVD drive not found when installing/upgrading to Windows 7
Cause
Registry conflicts
Solution
Delete UpperFilters and LowerFilters values for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key
Problem 3
Installer gives error code: 0×
Cause
Missing or corrupt files
Bad DVD
Corrupt .ISO image/corrupt download
Solution
Use a different DVD
Download a valid .ISO file
Problem 7
The upgrade fails and your computer rolls back to Windows Vista
Cause
A memory issue on the computer.
A hard disk issue on the computer.
Certain third-party drivers are installed on the computer
Solution
Run Memory Diagnostic tool
Run chkdsk
Uninstall third-party drivers, if any
Problem 6
Setup prompts to uninstall Windows Live OneCare during upgrade
Cause
Windows Live OneCare is incompatible with Windows 7
Solution
Uninstall Windows Live OneCare from Add/Remove programs
Problem 5
Activation Error 0xC004F061
Cause
You're using a product key for an upgrade version of Windows 7 and a previous version of Windows wasn't on your computer when Windows 7 was installed
Solution
Install your previous version of Windows, and then reinstall Windows 7
Problem 1
Windows Vista upgrade to Windows 7 hangs at 62%
Cause
Iphlpsvc service might have stopped responding
Installation conflicts
Solution
Examine the setupact.log file for setup issues
Add an environment variable to ignore for Iphlpsvc service
Problem 2
Windows 7 setup fails when copying files
Cause
A security software protection
Hard disk is corrupted
Startup items and/or services conflicts
Solution
Disable all the security software
Run chkdsk /r /f
Use msconfig

6. Winload.exe Or Winresume.exe
Windows 7 Boot Process
BIOS
POST
MBR
BOOTMGR
BCD
Winload.exe Or Winresume.exe
Kernel
Winlogon.exe
Explorer.exe

7. Windows 7 Boot Process v/s Windows Vista Boot Process
Boots Faster
No more DFS replication service and Terminal service
Pearl animation in Vista has been dumped
Windows 7 extends Vista's diagnostic abilities

8. WinRE WinRE help to: Check for defective memory
Run command-prompt programs
Fix boot-level startup problems
Restore the computer to a previous configuration
Restore the computer with a pre-created system image

9. WinRE – Methods to Start it
There are two methods to start WinRE in Windows 7:
Using Advanced Boot Options menu
Using Windows 7 System Disc or Install Disc

10. WinRE – System Image Recovery
Helps to restore the contents of your hard disk
Is used a troubleshooting technique
A system image contains:
Drives for Windows to run
Windows
System settings
Programs
Files

11. Rolling Back Windows 7 Installation
Possible Scenarios:
Windows 7 is a new installation over an earlier version of Windows
Windows 7 has been installed on an empty hard disk drive
Windows Vista has been upgraded to Windows 7
Click the image for resolution

12. Rolling Back Windows 7 Installation
Open WinRE command prompt
Steps to Rollback
Move the Win7 folders to a new Win7 folder
Cop/move the contents of Windows.old folder
Restore the boot sector and Boot.ini file of previous Windows

13. Install Windows XP or Vista using its installation media
Rolling Back Windows 7 Installation
Steps to Rollback
Backup your data
Install Windows XP or Vista using its installation media
Restore the data

14. Troubleshooting Boot Issues
Types
Black Screen Errors
Blue Screen Errors

15. Troubleshooting Boot Issues – Black Screen Errors
Techniques
Start the computer in safe mode and disable your video adapter
Start the computer in safe mode and run System Restore
Run an antivirus software
Use System Restore to undo the recent changes
Use Startup Repair to fix Windows startup files
Use Action Center to check for solution to the problems
In case, all the above solutions fail, then reinstall Windows 7

16. Troubleshooting Boot Issues – Blue Screen Errors
Techniques
Use System Restore/ Startup Repair/ Action Center
Install the recent software updates
Search for the drivers
Use Safe mode
Check the computer for hard disk and memory issues
Restore your computer using a system image backup
Reinstall Windows 7

17. Common Blue Screen Errors
0× E (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED)
Cause
A race condition in the USB Video driver when a USB video device is unloaded
Solution
Disable all USB Video Class compliant devices
Install Fix311840
Error 2
0x B (INACCESSABLE_BOOT_DEVICE)
Cause
Disk driver in Windows 7 is disabled
Solution
Enable the driver
Error 3
0XC (STATUS_IMAGE_CHECKSUM_MISMATCH)
Cause
A damaged page file
Disk or file corruption
Faulty hardware
Solution
Use WinRE options
Use Last Known Good Configuration
Error 5
0x (PAGE_FAULT_IN_NONPAGED_AREA)
Cause
Defective physical memory
Incompatible software
Solution
Use Safe Mode to remove the driver or uninstall the program
Error 4
0x (NTFS_FILE_SYSTEM)
Cause
NTFS file-system driver issues
Hardware failure in a disk or disk controller
Solution
Check all physical connections to all hard disks in the system
Run CHKDSK

18. Kaun Banega Yogi

19. It is possible to exclude some data while restoring using ‘System Image Recovery’ option’. Suggest if the statement is true or false.
TRUE
FALSE

20. What version of Windows Media player is used in Windows 7
What version of Windows Media player is used in Windows 7? Also explain its new features.
Windows 7 has WMP version 12. Windows Media Player 12 plays more music and video than ever—including Flip Video and unprotected songs from your iTunes library! Windows Media Player 12 has built-in support for many popular audio and video formats—including 3GP, AAC, AVCHD, MPEG-4, WMV, and WMA. It also supports most AVI, DivX, MOV, and Xvid files.

21. Which of the following statements are possible in case of Windows 7 parallel installation
A: A user performs a parallel install but finds the previous Windows installation on a different partition renamed.
B: A user performs a clean install but finds two different copies of Windows 7 on the same computer
C: A user performs a parallel install but finds that the old Windows 7 install is no longer active.
D: A user performs a parallel install but finds its My Document data missing after the process

22. ‘The boot components that loads immediately after MBR is Boot Sector
‘The boot components that loads immediately after MBR is Boot Sector.’ Is it correct?
TRUE
FALSE

23. A customer experiences each time when he tries to upgrade to Windows 7, the process rolls back to Windows Vista. What can the possible causes of the problem? (Multiple Choice)
A: An incompatible software is installed
B: Memory Issues
D: Malfunctioning Windows 7 installation media
C: Hard disk problems

24. If in case Windows system files get corrupt, the suggested installation method will be_____ installation
Repair

25. Is it possible to rollback from Windows 7 if you have upgraded from Windows Vista using Windows 7 installation media?
True
False

26. Can you perform Windows parallel installation on the same primary partition?
True
False

27. Which of the following components can interrupt the repair upgrade process of Windows 7 and should be disabled before running the process? (Multiple Choice)
B: Third Party Antivirus software
A: Windows Live care
C: Firewall
D: Iphlpsvc service

28. What is the purpose of using Windows 7 repair disc?
To access system recovery options

29. ‘The pearl animation feature of Windows Vista has been improved in Windows 7’ Is it correct?
True
False

30. The case of installer error 0×80070570 can be ____
Missing or corrupt files

31. The boot components that is responsible for loading the boot drivers is _____.
Winloader

32. Why do we need parallel installation?
It is very good for uses like data recovery, testing a new operating system, or to keep your old operating system in place will you migrate to new, plus if you parallel install and find Windows 7 doesn't like your favorite piece of software, then you can simply boot into other OS and work with it there.

33. _____ is the method to start WinRE other than System Repair Disc or Install Disc.
Advance Boot Options

34. Which of the following WinRE feature is new to Windows 7?
A: System Restore
B: System Image Recovery
C: Memory Diagnostics
D: Complete PC Restore

35. What can be the causes of ‘NTFS_FILE_SYSTEM’ error?
File system driver issues
Hardware failure
Disk controller problems

36. Specify the log file that can be used to view the activities occurred while Windows 7 setup.
A: Setup.log
B: Setupact.log
C: Setupapi.log
D: Setuperr.log

37. What is a System Image?
A system image is an exact copy of a drive. By default, a system image includes the drives required for Windows to run. It also includes Windows and your system settings, programs, and files

38. The WinRE component that helps you to fix a boot-related problem is____.
Startup Repair

40. Summary Today you have learnt:
Parallel Installation process of Windows 7
Repair Installation process of Windows 7
Installation Issues and Troubleshooting
Boot Process of Windows 7
Windows Recovery Environment
How to Roll Back Windows 7 Installation
Blue Screen Errors
Black Screen Errors