1. HEALTH & SAFETY TRAINING
INTRODUCTION OF MYSELF AND JOB ROLE

2. TOPICS FOR THE TODAY The Location Manual Handling
Slips, Trips and Falls
Chemical Safety
Risk Assessment
Top Safety Tips
Hazard Spotting/Incident Reporting
Safe use of equipment
INTRODUCTION OF TOPICS

3. HEALTH & SAFETY IN THE WORKPLACE
The Location
Health & Safety
is the concern
for the physical and
mental well-being of
the individual at the
place of work
ACCIDENTS OFTEN OCCUR BECAUSE PEOPLE DO NOT REALISE THERE IS A RISK INVOLVED

4. ACCIDENTS DO HAPPEN! The Location
The main causes of accidents in the hotels:
Unsafe act
Unsafe condition
Manual Handling incidents
Slips, Trips and Falls
ACCIDENTS OFTEN OCCUR BECAUSE PEOPLE DO NOT REALISE THERE IS A RISK INVOLVED

5. ACHIEVING A SAFE WORKPLACE
The Location
ACHIEVING A SAFE WORKPLACE
We will provide you with guidance and training to carry out your job safely
Risk Assessments
The correct equipment
Regular Health & Safety Committee Meetings
WE ALL NEED TO CARRY OUT OUR ROLES CONSISTENTLY AND SAFELY AND TO ENSURE THAT WE ALL KNOW HOW TO DO THIS WE WILL-
PROVIDE ALL OUR ASSOCIATES WITH GUIDANCE AND TRAINING ON HOW TO CARRY OUT THEIR TASKS SAFELY
WE WILL COMPLETE RISK ASSESSMENTS, AND IDENTIFY WHERE WE NEED TO PUT CONTROLS IN PLACE, FOR EXAMPLE WE MAY IDENTIFY THE NEED TO PROVIDE YOU WITH PERSONAL PROTECTIVE EQUIPMENT
WE WILL ALSO ENSURE YOU HAVE THE CORRECT EQUIPMENT AND TOOLS TO DO YOUR JOB
THE HOTEL WILL HOLD REGULAR H&S MEETINGS, WHERE REPRESENTATIVES FROM EACH OF YOUR DEPARTMENTS WILL MEET TO DISCUSS H&S ISSUES
STARWOOD H&S MANUAL

6. WHY IS HEALTH & SAFETY IMPORTANT?
To provide a safe environment for our guests and associates
To prevent the occurrence of accidents
To comply with the health & safety Policies and Procedures
We must also comply with the local law
HEALTH & SAFETY IS IMPORTANT AS WE HAVE A MORAL RESPONSIBILITY TO PROVIDE OUR GUESTS AND AMBASSADORS WITH A SAFE ENVIRONMENT

7. The Occupational Safety and Health Act 2005
Every employee shall be responsible for
their personal safety while at work
Exercise general care
Work safely and efficiently
Use protective equipment provided
Adhere to hotel procedures for securing a safe
workplace
Assistance in the investigation of accidents
Report any damaged equipment, accidents, dangerous or potential accident hazards
WE ALSO HAVE A LEGAL RESPONSIBILITY, AND THE OCCUPATIONAL SAFETY AND HEALTH ACT DETAILS OUR ROLE IN HEALTH & SAFETY
AS EMPLOYEES WE HAVE THE FOLLOWING RESPONSIBILITIES

8. MANUAL HANDLING
NOW WE UNDERSTAND THE IMPORTANCE OF HEALTH & SAFETY, LET´S LOOK AT SOME OF THE INFORMATION WE NEED TO BE ABLE TO ACHIEVE A SAFE WORK PLACE.
AS WE SAW EARLIER ONE OF THE MAIN CAUSES OF ACCIDENTS IN A HOTEL IS FROM MANUAL HANDLING INCIDENTS.

9. WHY IS MANUAL IMPORTANT?
AS THIS PIE CHART SHOWS A LARGE PROPORTION OF ACCIDENTS FROM
HANDLING
LIFTING
AND CARRYING

10. HOW DO WE DEFINE MANUAL HANDLING?
A movement of a
load by hand
or bodily force
Lifting
Putting Down
Pushing
SO WHAT IS MANUAL HANDLING
MANUAL HANDLING IS DEFINED AS THE MOVEMENT OF A LOAD BY HUMAN EFFORT ALONE (BY HAND OR BODILY FORCE)

11. HOW DO WE DEFINE MANUAL HANDLING?
Pulling
Carrying
Moving

12. Kitchen and Stewarding
DEPARTMENTAL MANUAL HANDLING
Housekeeping
Maintenance
Kitchen and Stewarding
Food and Beverage
Front Office
Administration
SO LETS LOOK AT EACH OF OUR DEPARTMENTS AND THINK ABOUT THE MANUAL HANDLING TASKS WHICH WE ARE LIKELY TO CARRY OUT

13. DEPARTMENTAL TASKS Making beds, furnishings Lifting mattresses
Housekeeping
Making beds, furnishings
Lifting mattresses
Bags of clean and dirty linen
Bags of wet towels and bath mats
Pushing of housekeeping trolleys
Lifting vacuum cleaners and floor polishers

14. DEPARTMENTAL TASKS The Location Gym/Swimming Pool areas
Chemical containers
Linen/towels
Moving equipment in gym
Maintenance
Removal of waste
Lifting of building equipment and materials
Moving of machines/equipment

15. DEPARTMENTAL TASKS The Location Kitchen Waste receptacles
Lifting/positioning of dishwasher, chemicals,
containers
Loading and unloading dishwasher
Moving cooking vessels full of food/hot water
Sacks of vegetables/fruit etc
Boxes of frozen food, etc
Moving equipment for clean purposes

16. DEPARTMENTAL TASKS The Location Porters/Banqueting Lifting of luggage
Moving training equipment, screens, flip charts,
TV/video, tables & chairs, files & records,
Setting up for conferences – tables, chairs, banquets etc.

17. POSSIBLE HAZARDS The Location
Lifting a load which is too heaving resulting in back injury
Poor posture during lifting or poor lifting techniques resulting in back injury
Dropping a load resulting in foot injury
Lifting sharp-edged or hot load resulting in hand injuries
AS LONG AS WE CARRY OUT THESE TASKS SAFELY AND CORRECTLY, WE ARE UNLIKELY TO INJURE OURSELVES. HOWEVER, TYPICIAL HAZARDS INCLUDE
LIFTING A LOAD WHICH IS TOO HEAVY RESULTING IN BACK INJURY
POOR POSTURE DURING LIFTING OR POOR LIFITING TECHNIQUES RESULTING IN BACK INJURY
DROPPING A LOAD RESULTING IN FOOT INJURY
LIFTING SHARP-EDGED OR HOT LOADS RESULTING IN HAND INJURIES

18. DETERMINING FACTORS The Location The nature of the task
The person undertaking the activity
Their personal capabilities
The load itself
Environmental factors
TO CARRY OUT A MANUAL HANDLING TASK SAFELY WE MUST TAKE INTO CONSIDERATION THE FOLLOWING FACTORS, AND THESE ARE THE AREAS WHICH WILL BE LOOKING AT WE CARRY OUT OUR RISK ASSESSMENTS-

19. RISK FACTORS - INDIVIDUAL
The Location
RISK FACTORS - INDIVIDUAL
Men / Women
Age
General Fitness
Health
Experience
Training
WE NEED TO CONSIDER THE INDIVIDUAL CARRYING OUT THE TASK

20. RISK FACTORS - ENVIRONMENT
The Location
RISK FACTORS - ENVIRONMENT
Space
Lighting
Carrying route
Floors/stairs/changes in level
Draughts/wind

21. RISK FACTORS - LOAD The Location Weight of the load Size of the load
Stability
Need to lift the load
Need for protective clothing
Extra person(s) to assist
Specific hazards

22. MANUAL HANDLING TIPS The Location
When a load has to be manually handled, it should be held or manipulated as close to the body as possible. Twisting, turning and bending of the back should be avoided.

23. MANUAL HANDLING TIPS The Location Keep the load close to your body
Use a squat lifting posture
Keep your back straight
Lift in stages
Get a good firm grip
Spread your feet apart
Make sure you can see over the load
IF POSSIBLE SHOW VIDEO´CLIP ON BACK SAFETY
RIGHT
WRONG

24. SLIPS, TRIPS AND FALLS

25. SLIPS, TRIPS & FALLS The Location SLIP
an incident in which a person steps on a substance that causes their feet to slip
TRIP
an incident in which an item in the person’s walking path causes them to stumble/trip
FALL
an incident in which a person lands on the ground from a height
IF POSSIBLE SHOW VIDEO´CLIP ON BACK SAFETY

26. SLIPS Prevent slips, clean up spills immediately The Location
IF POSSIBLE SHOW VIDEO´CLIP ON BACK SAFETY

27. immediately – don’t wait for someone else!
The Location
SLIPS
Clean up spills
immediately – don’t wait for someone else!
IF POSSIBLE SHOW VIDEO´CLIP ON BACK SAFETY

28. Don´t leave items in the middle of the floor
The Location
TRIPS
Don´t leave items in the
middle of the floor
Make sure you can see where you are going
IF POSSIBLE SHOW VIDEO´CLIP ON BACK SAFETY

29. Don´t leave electrical cables trailing
The Location
TRIPS
Don´t leave electrical
cables trailing
IF POSSIBLE SHOW VIDEO´CLIP ON BACK SAFETY

30. Only use the appropriate climbing equipment
The Location
FALLS
Only use the appropriate
climbing equipment
IF POSSIBLE SHOW VIDEO´CLIP ON BACK SAFETY

31. Always clear spillages up immediately
The Location
SLIPS, TRIPS AND FALLS
There are 4 things you must NEVER forget:
Always clear spillages up immediately
Never leave equipment unattended in a walkway
Never leave cables trailing over a walkway or staircase
Never use a ladder unless you have been trained

32. CHEMICAL SAFETY

33. CHEMICAL SAFETY The Location Chemicals can pose health hazards so
it is important that they are handled with
care
If you work with chemicals you will receive
further training
Always follow the instructions
CHEMCIALS CAN ALSO POSE SERIOUS HEALTH HAZARDS IF THEY ARE NOT HANDLED CORRECTLY
CHEMCIALS CAN ENTER OUR BODIES IN DIFFERNET WAYS,
THROUGH THE SKIN
BY BREATHING THEM IN
AND BY EATING AND DRINKING
IT IS IMPORTANT THAT WE ALWAYS FOLLOW THE INSTRUCTIONS

34. LABELLING/INSTRUCTIONS
The Location
CHEMICAL SAFETY –
LABELLING/INSTRUCTIONS
ALL CHEMICALS WILL BE LABELLED WITH CLASSIFICATION SYMBOLS AND YOU WILL SEE EXAMPLES OF THESE ON THE SLIDE.
YOU SHOULD ALWAYS READ THE INSTRUCTIONS CAREFULLY , OR ASK YOUR SUPERVISOR BEFORE USING A CHEMICAL
EACH CHEMICAL WILL ALSO HAVE ITS OWN MATERIAL DATA SAFETY SHEET. THIS WILL BE KEPT WITH YOUR SUPERVISOR AND WILL CONTAIN ALL THE RELEVANT INFORMATION ON THE CHEMICAL IE FIRST AID PPE

35. CHEMICAL SAFETY GOLDEN RULES
The Location
CHEMICAL SAFETY GOLDEN RULES
Never mix chemicals
Follow the instructions provided
Only use the correct containers for dispensing
If recommended wear PPE
(Personal Protective Equipment)
IF IN ANY DOUBT CHECK WITH YOUR SUPERVISOR BEFORE USING

36. MAINTENANCE SAFETY TIPS!
The Location
MAINTENANCE SAFETY TIPS!
Use the right tool for the job
Keep tools in good condition
Ensure guarding is in place before using dangerous machinery.
Do not use equipment unless you have been trained.
Never repair electrical equipment with wet hands or if unauthorised to do so

37. HOUSEKEEPING SAFETY TIPS!
The Location
HOUSEKEEPING SAFETY TIPS!
Remove sheets carefully
Watch for slip hazards
Use stepladder when necessary
Never reach into wastebaskets
Report unsafe conditions
Never ignore spills
Use signs during cleaning

38. Report hazards to your supervisor
The Location
HAZARD REPORTING!
Report hazards to your supervisor

39. HAZARDS
The Location

40. The Location
TRIP HAZARDS

41. The Location
TRIP HAZARDS
TOP SAFETY TIPS!

42. Report all accidents and NEAR MISSES
The Location
ACCIDENT REPORTING
Report all accidents and NEAR MISSES
Accident report form must be completed by your HOD or Duty Manager
If you require medical attention use your First Aid

43. Accident Ratios 1 10 30 600 Serious or disabling Minor injuries
Property damage
“Near misses”

44. SAFE USE OF EQUIPMENT What is work equipment?
Work equipment’ is almost any equipment used by a worker at work.

45. WHAT DO I NEED TO DO?
look at all the equipment in use, decide what can cause risks, and how.
consider what can be done to prevent or reduce these risks.

46. WHAT DO I NEED TO DO
Check whether any of these control are in place already.
Decide whether more needs to be done. then do it!

47. WHAT RISKS ARE THERE FROM USING WORK EQUIPMENT
Many thing can cause a risk, for example ;
using the wrong equipment for the job, eg ladder instead of access towers for an extended job at high level; not providing the right information, instruction and training for those using the equipment

48. Not maintaining work equipment or carrying out regular inspections and thorough examinations,
Not providing the personal protective equipment needed for certain equipment

49. WHEN IDENTIFYING THE RISKS, THINK ABOUT
All the work which has to be done with the equipment during normal use and also during setting-up, maintenance, repair, breakdowns and removal of blockages

50. IDENTIFY RISKS
who will use the equipment, including inexperienced workers, workers with language difficulties, new starters, people who have changed jobs .

51. IDENTIFY RISKS
Workers who may act foolishly or carelessly or are likely to make mistakes
The type of power supply, eg electrical, hydraulic or pneumatic - each type has different risks and ways to control them

52. WHAT CAN I DO TO REDUCE THE RISKS?
Use the right equipment for the job.
Make sure machinery is safe
Guard dangerous parts of equipment

53. what can I do to reduce the risks?
Select the right controls
Use mobile work equipment safely.
Make sure hand tools are safe
Make sure machinery and equipment are maintained in a safe condition.

54. WHAT CAN I DO TO REDUCE THE RISK
Carry out maintenance work safely.
Instruct and train employees.

55. HEALTH & SAFETY IS EVERYONE’S RESPONSIBILITY!
LET’S WORK TOGETHER!
THANK YOU