Ppt on japanese business etiquette

Tokyo Randy Quinn & John Triggs April 20, 2005 Agenda Famous People History & Population Focal Points Customs & Etiquette Basic Vocabulary Sports, Entertainment.

Quinn & John Triggs April 20, 2005 Agenda Famous People History & Population Focal Points Customs & Etiquette Basic Vocabulary Sports, Entertainment & Nightlife Items of Interest to Purchase Business Attire – Do’s & Don’ts Company Visits Tokyo Famous People From Tokyo Tokyo Can you/was moved from Kyoto to Edo and was renamed Tokyo (“Eastern Capital”) in the process Tokyo Population Deemed by the Japanese government in February, 2004 as being more than 12.4 million people in Tokyo Equal to 83 Syracuses, 12 /

On Negotiation with Chinese Businessmen - business etiquette, cultural differences  WANG Guo-An (Andrew)  Professor of International Trade  Zhejiang.

- business etiquette, cultural differences  WANG Guo-An (Andrew)  Professor of International Trade  Zhejiang Gongshang University,China  E-mail: wangguoan@mail.zjgsu.edu.cn  http://econet.zjgsu.edu.cn/andrew.wang Contents  Indirect approach  Greetings and phone conversations  Introduction  Gifts  Meals or Banquets  Habits Westerners are not used to  Working with interpreters  Invitation  Online communication  Guanxin  Homework 1. Indirect approach The Chinese and Japanese/

Volda-Griffith Austral-Asian Study Immersion Program 2010 An Introduction to Japanese Society Wayne Muller Griffith University 21 st September 2010.

decision making Decision by consensus- “root binding” Lower salary differentials than in West Bosses located with the workers Quality control circles (3)Some Japanese social characteristics. A formal people given to strict ritual and protocol The tea ceremony The role of Geisha Department store etiquette Business protocols Bowing Ritual and trains Ritual protest Yoyogi Park and Unions Kamikaze pilots “Irrashaimase” “Welcome” Department Store/

On Negotiation with International Businessmen - business etiquette,cultural differences & intercultural communication  WANG Guo-An (Andrew)  Professor.

On Negotiation with International Businessmen - business etiquette,cultural differences & intercultural communication  WANG Guo-An (Andrew)  Professor of International Trade  Vice Director, International Affairs Office  /.cn/english/eindex.php http://econet.zjgsu.edu.cn/andrew.wang/index2.htm 1.Direct approach and indirect approach The Chinese and Japanese dislike doing business with strangers; it’s helpful to be introduced properly by an intermediary known to both sides. But Americans like to adopt /

By Tamara Pottrick and Tia Kooner JAPANESE COOKING.

いためもの (itamemono): stir-fried dishes  むしもの (mushimono): steamed dishes  Traditional and common Japanese Sweets  わがし (wagashi): Japanese-styles sweets  だがし (dagashi): Old fashioned Japanese sweets  かし ぱん (kashi pan): A sweet type of bread Cooking Tools はんぎり (/sticks in the sand during offerings to the dead. Dining Etiquette Continued Soy sauce is never poured on rice or soup and/ fussy eater is frowned upon in Japan, especially during a business meeting, it is being ungrateful towards your host. All times/

General Education Office

past, only high society or rich people would eat out, but nowadays it is popular to dine out for business deals. Usually, business dining will be during lunch, because dinners are typically considered a time to eat with family in most countries. Is/people drink coffee with their meals. 4 Nobu adapts his dishes for American customers. Japanese restaurant goers don’t like to try different cuisines. In Japan, adapting Western food and etiquette is not something new. Language Focus 1 - some / any We use some /

Asian Business Etiquette Tina Fong Stacy Zhang. Introduction ► Importance of Understanding culture ► Attire and Appearance ► Behavior ► Business Card.

Asian Business Etiquette Tina Fong Stacy Zhang Introduction ► Importance of Understanding culture ► Attire and Appearance ► Behavior ► Business Card Etiquette – Japan, China, and Korea ► Conclusion and Takeaways Attire and Appearance ► Dress is according to status ► Casual/ of facial expressions, smiling can either mean joy, sadness, anger or embarrassment in Japan ► The Japanese are not uncomfortable with silence. You should be patient and give them their silence. Do not try to fill in the void ► The/

Etiquette for Globetrotters By: Joseph Naldo. On entering a country, Ask what is forbidden; On entering a village, Ask what are the customs; On entering.

be a mistake. The Japanese culture strives toward uniformity Therefore, it is considered rude and inappropriate to single out individuals, even if its well-intended Etiquette in other Countries Australia Australians generally do not like to talk business during leisure hours and/should not bring wine as a gift unless they are certain it is of high quality Etiquette in other Countries Hong Kong When doing business in Hong Kong, showing respect is paramount. You must show respect to gain respect. /

Business Etiquette of Japan By: G. VanNada. Appearance Men wear typically wear dark suits with a white shirt and subdued tie. Men are not allowed to have.

must. Never throw, flick or slide your business cards. Do not write notes on business cards. Do not fidget or play with them. Business cards are very important in Japanese business meetings. Meetings Always telephone at least 1-2 hours before a meeting. If you are going to be late you must call before hand. It is good etiquette if you take notes. Plan an agenda/

Intercultural Business Communication, 3rd ed., Chaney & Martin Chapter 10: Intercultural Negotiation Process.

Use titles to convey respect. l Knowledge of local affairs is important. l Negotiation process can be long. Japan l Business etiquette is very important; business card exchange is common. l Intermediary arranges meetings. l Negotiating parties usually consist of five people. l The Japanese use more silence and less eye contact than U.S. persons. l Consider contracts as flexible instruments. l Negotiating/

Nihongo Edutech PREMIER JAPANESE LANGUAGE INSTITUTE & CULTURAL TRAINING Nihongo Edutech Consultant Crosscoop Business Centre 3rd Floor, Building No.9-A,

of experienced bilingual consultants located throughout North India, South India, & Japan, We primarily work with Japanese companies and firms who have Japanese customers or partners. So we give the best solution for consulting as well as Japanese Language skill. Professional Cultural Training Japanese Cultural Training Japanese Business Etiquette Japanese Society and language Japanese Industrial approaches Japanese vs Indian cultural Individual training Whether you want to improve your performance in Sales/

Welcome to Japan A short introduction before doing business.

; 5% agriculture Since early 1990: almost no growth National debt: 200% of gross national income ETIQUETTE Know where you go, and how they live Etiquette The Japanese have very strict values. They do not expect that a gaijin (foreigner) will live up to /them completely. This gives a rather casual atmosphere when doing business. However, a gaijin will have to live/

Contents Business Consideration Religions Employment Infrastructure

T Marketing Objective Financial Objectives Product Line Marketing Research Insurance Press Kit Financial analysis Business Consideration Our group’s idea is about a Japanese Buffet Restaurant. We plan to open our restaurant on West Nanjing Rd in/ quality cultural products. Social Customs China’s different peoples have developed individual customs regarding food, clothing and etiquette, in response to their own particular environments, social conditions and levels of economic development. BACK Social Security/

Doing Business in Japan

-yen http://www.inquisitr.com/1279236/japan-urges-professionals-to-follow-a-cool-dress-code-at-work-the-reason-is-as-bizarre-as-the-campaign/ http://thecitizenculture.com/2013/07/japanese-business-etiquette-to-know/ http://www.japantimes.co.jp/news/2015/02/24/national/social-issues/tokyos-elderly-turned-away-amid-labor-crunch-funding-cuts/#.VPn_KfnF_ng http://www.economist.com/news/leaders/

International Business Negotiations Communicating Effectively Across Cultures.

Multiple languages within a country Implications for Business Translation errors Cultural communication context i.e., ways to say no Missed meaning in local context Ways to Avoid Saying No in Japanese Embarrassment & Apology Dealing with miscommunication Loss / Adapted from: Naomi Sugimoto. (1998). Norms of apology depicted in U.S. American and Japanese literature on manners and etiquette. International Journal of Intercultural Relations 22, 3. Embarrassment & Apology MNCs should prepare employees to /

Common Business Etiquette. Professional Etiquette : Meeting and Greeting Handshake: offer entire hand, web-to-web, shake lightly and release Know whom.

power and hierarchy. Simply, persons of lesser authority are introduced to persons of greater authority. Gender plays no role in business etiquette; nor does it affect the order of introductions. For example, you would say, "Mr./Ms. Greater Authority, I/ older lady or man converses with you, it is best to put out your cigarette Exchanging visiting cards World over today, the Japanese style of exchanging calling cards is in practice: Hold your card out, so that the writing faces the person you want to present/

PERSONAL NETWORKING AND DRESS ETIQUETTE. The WIN Conference that you have attended today emphasized that before you invest in others, YOU have to invest.

your total image. Some cultures have different manners when it comes to receiving business cards. Be respective of this. (i.e. Japanese business cards) If you don’t have business cards, please spend the money and get some printed. Some people want to/starts, your networking is limited unless you interrupt your dinner and visit tables to say hi and do your networking etiquette. Create Networking Opportunities If you are really shy, consider joining a not-for- profit organization and volunteer community /

Fundamentals of International Business

relationships among people Western culture is embraced, but traditional Japanese culture is still dominant in terms of food choices, sports, and entertainment Definite sense of etiquette and rules of behaviour Used under license from Shutterstock, Inc. Chapter 3: WHAT IS CULTURE? Fundamentals of International Business Copyright © 2010 Thompson Educational Publishing, Inc. Cultural Awareness and Business Canadian firms that want to “go global” must determine/

Japanese and Korean Culture in a Negotiation By Peter Buckley.

of meeting protocols –Ceremonial nature of business dealings Business card etiquette Important to have copies of any documents on hand Japanese Culture, cont. Little cultural overlap with USA Importance of Japanese media –largest free market publications in the world –press club rilvaries Language barrier –Write documents from scratch in Japanese –Avoid cultural losses in translation Japanese Business Style Characterized by Groupthink –Japanese travel in groups and make decisions in/

CHAPTER 3 : Culture Environment Learning Objectives: Understand how culture impacts international business Concept and elements of culture Cross-culture.

term performance evaluation Easy layoffs, dismissals of employees, and selling of businesses Japanese Business Mutual trust-oriented business: business is based on trusting relationship among people rather than the rules of/Young University Press, 1999** International Business Etiquette by Ann Marie Sabath, Career Press  Latin America **  Europe **  Asia ** World Trade Press  Doing Business in Series* Cross-Cultural business behavior by R.R. Gesteland, Copenhagen Business School Press** Richard Hill : We/


room, is not done.  When invited to a Japanese home: take off your shoes and wear the provided slippers  Remove your slippers if you encounter a Tatami-floor  You’re not expected to know all of this, but it’s noticed and appreciated when you do. THE END “ Use your knowledge of Japanese business etiquette to demonstrate your flexibility and sensibility. It will pay/

Chapter Five – International Business Styles Gladys Hung.

‘There are two broad tracks to our training programme.’ explains Jeff Tom, Marketing Director. ‘One covers business needs, the other social etiquette. For example, business travellers need to know how decision-making works.’pitfallscovert Reading – paragraph 3 and 4  In Asian cultures/he says. ‘With a population of 125 million condensed into a narrow strip of land, private space for the Japanese is virtually non-existent. You can’t worry about your personal space in a packed train when people are standing /

Culture’s Impact on Business Practices. Business Customs Data CountryWatch Data Base –People –Cultural Etiquette –Travel Guide globalEdge web site maintained.

Business Practices Business Customs Data CountryWatch Data Base –People –Cultural Etiquette –Travel Guide globalEdge web site maintained by Michigan State University Ciber Center at http://globaledge.msu.eduhttp://globaledge.msu.edu –Click on culture –Click on Global Road Warrior for following info: Business Culture The Businesswoman Travel Essentials Etc. Business/ Kankei (Japanese, Compadre (Latin America) Personal relationships key to successful business dealings Germany, business relationships formal/

DOING BUSINESS IN JAPAN By Karen Correa Laurence Dervain Chris Fredrick Kraig McConihay.

O-bon, mid-August Office hours: 9:00 a.m. to 5:00 or 5:30 p.m. Gift Giving Important Japanese business protocol The ritual of gift-giving is more important than the gift itself Present gifts with both hands privately Different gifts for unequal /title Sama: more polite form of san Do not add a title to your own name Bows and Gestures Most important part of Japanese etiquette Shows respect, humility Bow in addition to shaking hands Bow lower to someone of higher status Also, if uncertain Avoid unusual facial/

China and Japan Gov/Hist 352 Campbell University Part 6, Sino-Japanese War to the 1949 Communist Victory in China.

paint:/ Our attitudes queer and quaint. –If you think we are worked by strings,/Like Japanese marionette,/You don’t understand these things,/ It is simply court etiquette. Following the war, the U.S. Secretary of the Navy wrote, “Japan has leaped /1924-27 and 1929-31. He believed that Japan’s future lay in peaceful economic expansion. His approach was supported by Japanese business interest. Thru his efforts Japan became a member of the League of Nations and returned sovereignty over Shandong to China while/

Japanese Business and Pillar Industries (支柱产业) Negotiation & Meeting (谈判与会议) The way of Communication (交流方式) The Way of Receiving Customers (接待方式 ) Catalogue.

will make a bow and exchange their business cards. The Japanese dont like to recept their business partners at home. The Japanese dont like to recept their business partners at home. Japanese would not offer cigarette to each other. Japanese would not offer cigarette to each other. BACK Focus on the detail. To be honest. Pay more attention to the etiquette( 礼节 ). Give Japanese face. Notes BACK 总策划:余国镇 PPT 制造:周新蕊 资料搜集:顾旷 廖欢 何丹丹 卢秋萍 刘裕霞 颜玉霜 黄威 符大龙 石荣霖 黄靖雯 宾钊玉 曽璇 李欣瑾 PPT 讲解:余国镇 刘裕霞 颜玉霜 石荣霖 曽璇 总策划:余国镇 PPT/

Doing Business in Another Culture 06 June

Japanese https://www.youtube.com/watch?v=IG30ps4EwmI beer commercial https://www.youtube.com/watch?v=IG30ps4EwmI HSBC, the world’s global bank does not underestimate the importance of local knowledge https://www.youtube.com/watch?v=5OaqF-JT4mQ&list=PL17F4BFEE12B6D498 https://www.youtube.com/watch?v=5OaqF-JT4mQ&list=PL17F4BFEE12B6D498 06 June 2016kirsi.toivanen@karelia.fi From Business Etiquette From Business Etiquette To Business/ 2016kirsi.toivanen@karelia.fi Business Ethics Universalists – particularists /

Welcoming Chinese Visitors To The UK. Introduction Map Of China Chinese Landmarks Useful Facts Chinese Language Chinese Phrases Chinese Etiquette 2.

Activity 2 16 Chinese Phrases 17 Hi! Hello! Welcome! See you later. Thank you. Shanxi Province of China. Chinese Etiquette Chinese people prefer to be formally introduced to someone new. This applies to both Chinese and foreigners. Always stand up when/handshake, even among Chinese. Chinese may also nod or slightly bow. (Unlike the Japanese, the Chinese bow from the shoulders rather than the waist). 18 Chinese Etiquette Business Cards It is customary in China to exchange name cards with people when you meet /

International business styles

wear pants in a business situation. Japanese men find it offensive. Women should only wear low-heeled shoes to avoid towering over men. Conversation: The Japanese prefer not to use the word no Conversation: The Japanese prefer not to use the/ in preparing yourself for encounters with other business and cultural styles. ______ your understanding of the countries and cultures you are visiting by attending cross-cultural seminars. ______ the general protocol and etiquette of the country or countries you are /

Global Business Emails Powerful Business Email Skills for English as a Second Language (ESL) Writers Welcome to the Email Etiquette Workshop. This presentation.

SPAM: Unsolicited e junk mail. Too much wasted time playing games, reading useless emails and surfing the internet. Why is email etiquette important? People interact with printed words as though email has a personality. That ‘personality’ makes positive and negative impressions upon /the day of the week before the month. So the deadline was May 5, not April 4th. Japanese put the year first. It is good business practice to write out the month, date and year always. Your email can be forwarded around the world/

1 General Education Office BUSINESS ENGLISH LA.231/LA.331/LA.3501 Unit 1: Introductions.

your trip, so you avoid losing the business from poor etiquette. 6 Cultural Etiquette Handshakes There are many rules for shaking hands, but only a few that are important in business dealings. While handshakes used to be considered something/you practice the greetings for saying hello. 8 Nationalities Brazilian Polish Germany Kuwaiti French Oman Italian Spain Russia Turkey Japanese Swedish China Greece British American Where are you from? A) Complete the chart of countries and nationalities. /

The Language of Electronic Communication Its Implications for TEFL EUROCALL 2010 Averianova Irina Nagoya University of Business, Japan EUROCALL 2010 Averianova.

TEFL EUROCALL 2010 Averianova Irina Nagoya University of Business, Japan EUROCALL 2010 Averianova Irina Nagoya University of Business, Japan Electronically-Mediated Communication (EMC)  / context Lack of comprehensibility in Email “… I really consider the Japanese 2B very different from us but hope U tell me more about it/ etiquette  Differentiation between creativity and normative language use  Code-switching  Knowledge of traditional writing conventions  Communicative awareness  Texting etiquette /

Doc.: IEEE 802.11-02/668r3 Submission November 2002 Bruce Kraemer, IntersilSlide 1 Proposed Amendment of 802.11a to address Japanese bands and rules Comments.

develop a "profile" of the 802.11 standard that changes parameters for a particular market that is fine but not appropriate business for 802. The "compatibilty" response in the 5 Criteria is not appropriate. The correct response is that this project will /The PAR does intend to add the channel assignment and etiquette behavior in Japan for the previously allocated 5.15-5.25 band.  The scope of this PAR does not address changes required to meet Japanese regulatory requirements in the 2.4 GHz band. Mover: /


refined aesthetics of Noh theater with tanka and haiku poetry, the arts of gardening, architecture, painting, sculpture, theater, and Japanese etiquette to stand as a ritualized expression of the finest Zen sensibility. The men and women invited to attend tea ceremonies normally /His arrogance and his disdain for nouveaux riches townsmen like Mitsui, with their down-to-earth pragmatism and their concern for business, must have played a role in his art. He did not cater to the chonin ’s interest in the /

PART I The Role of Fruit in a Situationally-Defined Japanese Gift Market Dr. Kenneth C. Gehrt Dr. Soyeon Shim.

. w As a gift, fruits compete not with vegetables but with sweets and various other, sometimes expensive, gift items. Japanese Gift-Giving Market w Two lengthy gift-giving seasons  O-chugen  and  O-seibo  w Everyday gift occasions intrinsic to social and business etiquette w The annual retail gift market 4$70 billion w The important role of fruits in the gift market/

Business Culture in Japan By Julie Berghman. Map of Japan

Business Culture in Japan By Julie Berghman Map of Japan http://www.wordtravels.com/Travelguide/Countries/Japan/Map Japan’s landscape Japanese temples Bowing http://www.jnto.go.jp/eng/indepth/exotic/lifestyle/bow.html Shaking hands http://blogs.reuters.com/world-wrap/2009/11/16/obama-bowing-to-convention/ Meishi: exchanging business cards https://faculty.unlv.edu Japanese/ salary men & fashion www.claytonladuerotary.org Japanese/-that-the-japanese-cant-hold-/

1 A Reflective Look at Apple’s “iPod” Russian Market Entry As Affected by Social Infrastructure, Political & Regulatory Systems, Business & Work Culture.

.  EU  NAFTA Locating within a trading bloc could help to reduce long term trading costs (e.g. Japanese companies building plants in the UK to help overcome exposure to the Common External Tariff). 26 Russian Market Entry Factors / suspicion or cause envy and jealousy. Remember the collective rules over the individual. 47 Apple Other things Apple must consider besides business etiquette…  Over the years, the Russian workforce has been plagued with challenges and unrest.  Unpaid in many cases for months/

International Real Estate for Local Markets. Overview Conducting business in global marketplace –Examine different cultures needs and expectations Modify.

there is a significant Asian presence. Invest in areas unexplored by other investors. Rigidly follow leadership of big Japanese corporations. Exhibit no general investment patterns at all. Review Question Global investment is facilitated by: Open borders. Favorable/ does not bias or inhibit the response Business Norms and Etiquette Use good manners Project positive attitudes Adjust to high or low context communication Observe basic multicultural norms and etiquette Behaviors to Avoid Hands in pockets First/

Barbie E. Keiser October 2006

you will find a series of country-specific reports on international business practices, business customs, protocol, negotiating, cross-cultural communication, business entertainment, gift-giving, social etiquette and much more. Emerging nations and markets International agencies Institute of/://www.quality-foundation.co.uk/) EFQM.org Institute of Quality Assurance (http://www.iqa.org) Union of Japanese Scientists and Engineers (http://www.juse.or.jp/e/index.html) Online Quality Resource Guide (http://deming/

Historical Precedents in Japanese Tradition Protected by UK Copyright Service: Registration No: 280571.

business partners and employees, which enhances motivation and improves the corporations performance. NextPrevious Protected by UK Copyright Service: Registration No: 280571 An apprentice in the entertainment world is expected to possess faultless etiquette/ courtesans nor concubines. It is because politics and businesses have historically been exclusively male domains that the Geishas role has been misinterpreted, even among the Japanese themselves. Previous Protected by UK Copyright Service: Registration/

TAIWAN Island-Bastion of Nationalist China. History 10,000 years ago Taiwan was inhabited by humans. 12 th Century Bands of Japanese are said to have.

Manchus of China seized the island and held it until 1895.. Japanese Rule 1885 Taiwan became a regular province of China. 1895 Taiwan passed to Japan after the first Sino- Japanese war. 1945 After World War II, Taiwan was restored to China/" (pronounced gwan-she) are developed with people at your own level or of a higher status in both business and social situations. Dining Etiquette The Taiwanese prefer to entertain in public places rather than in their home, especially when entertaining foreigners. If you/

6/10/2016 1 Business Ethics. Pooja 37 Nilofer 35 Elvia 19 Cassia 69 Wendelyn 121 Ketki 89 Sandeep 49 2.

values, thus leading to ethical dilemmas 6/10/2016Business Ethics 10  The distinctive ethical problems of international business are due to many factors such as follows: different ethical traditions and political and legal systems diverse forms /Gift-giving is a central part of Japanese business etiquette, exchanging gifts is strongly rooted in tradition Expensive gifts of highest quality are common, Business gifts are always reciprocated. Not to do so is bad etiquette Before accepting a gift it is polite/


Competency is equally important Although American English is often viewed as the language of business, it is often desirable to have expats learn the host- nation’s language./English, Germans, Northern Euro’s and many Asian cultures Subway (tube) and elevator (lift) etiquette Be careful of stereotypes or appearances: German & American men less tactile than Italian men, / sides of a large conference table. In an attempt to show the Japanese their sincerity for getting down to the task at hand, the Americans /

Shanghai Quiz Introduction: History, Economy & Culture Overview of Business Relationships Employment in Shanghai Language Training Role Play Summary of.

other Chinese IndividualistIndividualist PragmaticPragmatic Internal personal harmony ( renqing )Internal personal harmony ( renqing ) Shanghai Overview of Shanghainese Business Relationship with Foreigners 1. American / European Competent, trustworthy Competent, trustworthy Lack of understanding of Chinese culture Lack of understanding of Chinese culture 2. Korean and/or Japanese Efficient, dedicated Korean: similar interaction like American/Europeans 3. Oversea Chinese 3. Oversea ChineseCompetent Better/

1 Business Communication For Accountants Presentation for Students of SMPs.

public speaking 0 Thinking and problem-solving skills 0 Ability to interact orally and in writing in business and social spheres. 0 Broaden outlook, develop personality. 0 Writing of correspondence, memorandums, informal & /with your boss, he does not appear very excited. Why? 0 With the Japanese, “yes” may not always mean yes in the sense we understand. Thy /or more individuals collaborate to create and revise a document. 53 E-mail Etiquette (Netiquette) 0 Watch your words 0 Be concise to avoid follow up /

LOGO 实用英语阅读 UNIT 2 Business Etiquette. Text B 41 Text A 2 Reading Skills 11 Fast Reading 3 Contents Practical Reading 5 words.

LOGO 实用英语阅读 UNIT 2 Business Etiquette Text B 41 Text A 2 Reading Skills 11 Fast Reading 3 Contents Practical Reading 5 words Reading Skills Sample Let’s try sample  Contrast/Antonym / a handkerchiefj. It suggests that the “cutting” of a relationship. Text B II. Reading Comprehension. Write “T” for true, “F” for false. Text B  1. The Japanese customarily wrap their gifts in white paper with a bow.  2.Purple flowers are appropriate as a gift in Mexico and Brazil.  3.In India, always unwrap the gifts in/

AGENDA 1.Review 2.Simulation- BAFA-BAFA 3.Cultural Etiquette of Communication 4.Video- A class Divided 5.Discussion.

.Discussion CHAPTER 5 Learning the Cultural Etiquette of Communication 1. Its more than Language: Cultural Sources of Misunderstanding 1.1 Degree of Directness –Getting straight to the point: USA –Small talk before business at hand Its more than Language:/ Its more than Language: Cultural Sources of Misunderstanding (Cont) 1.7 Silence -Silence avoidance: USA -Silence appreciation- Japanese 2. Dealing with Frustration of not Being Understood 2.1 Speaking louder-being heard vs. not being understood 2.2/

Presentation on BRAZIL By ADITYA VEMURI. Capital: Brasilia Climate: mostly tropical, but temperate in south Population: 186,842,147 Sao Paulo: Business.

,842,147 Sao Paulo: Business Centre of Brazil and largest populated city in Brazil. Ethnic Make-up: white (includes Portuguese, German, Italian, Spanish, Polish) 55%, mixed white and black 38%, black 6%, other (includes Japanese, Arab, Amerindian) 1/ China 10.6%, Argentina 9,0%, Germany 7,5%, Nigeria 4.5%, Japan 4.0% (2008)United StatesChinaArgentinaGermanyNigeriaJapan BUSINESS ETIQUETTE OF BRAZIL  Brazilians judge people according to their dressing.  Dress code for businessmen: Dark suits, shirts and ties/

Objective 1.02. Effective Communication skills Written Communication The seven C’s of business communication 1. Correctness 2. Completeness 3. Conciseness.

com/dictionary/plagiarism Following written directions Written business communication 1. Memorandum 2. Business letter Effective communication skills Verbal/Nonverbal / showing gratitude) Positive Social Skills Positive Attitude Digital etiquette Social networking Etiquette Gossip Professionalism Tact Punctuality Attitudes Positive & Negative Optimists/contribute to learning and academic achievement. Fairness 公正 Kōsei Japanese Rettferdighet Norwegian Tegwch Welch Google Translate Respect الاحترام Arabic 尊重/

 Andrew Carnegie  Steel Guy  Social Darwinism  Survival of the fittest business style  Rockefeller  Oil guy lowered prices to knock out competitors.

and Mexico reach a new high in the late 19 th and early 20 th centuries. Chinese and Japanese About 300,000 Chinese arrive; earliest one attracted by gold rush  - work in railroads, farms, mines, domestic service, business Japanese work on Hawaiian plantations, then go to West Coast  - by 1920, more than 200,000 on/ cheap housing, factory jobs Americanization movement—assimilate people into main culture Schools, voluntary groups teach citizenship skills  - English, American history, cooking, etiquette

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