1.  Certificate in Administration at Cirencester College 2005/2006 Organisational culture Week 8

2.  Certificate in Administration at Cirencester College 2005/2006 Learning Objectives By the end of the session, students should be able to:-  Describe the impact of different types of culture on an organisation

3.  Certificate in Administration at Cirencester College 2005/2006 Organisational Structure – Types of Business  Private sector –Unincorporated enterprise Sole trader, partnership, limited partnership –Incorporated enterprise Private limited company, Public limited company –Mutuals –Franchises –Charitable organisations –Holding companies –Multinationals  Public sector –Local authorities –Public corporations

4.  Certificate in Administration at Cirencester College 2005/2006 Common Factors in Organisations ‘THE INTERRELATIONSHIP OF PEOPLE, OBJECTIVES AND STRUCTURE, TOGETHER WITH THE EFFICIENT USE OF AVAILABLE RESOURCES, WILL DETERMINE THE SUCCESS OR FAILURE OF THE ORGANISATION AND THE EXTENT OF ITS EFFECTIVENESS’ Mullins (1996)

5.  Certificate in Administration at Cirencester College 2005/2006 Organisational Structure  Most organisations are not designed, they evolve  Formal organisation –Deliberately planned and created –Concerned with the co-ordination of activities –Hierarchically structured – often visually presented in the form of an organisational structure

6.  Certificate in Administration at Cirencester College 2005/2006 Organisational Structure  Informal organisation –Flexible and loosely structured –Relationships undefined –Spontaneous membership – with varying degrees of involvement –An integral part of organisational life

7.  Certificate in Administration at Cirencester College 2005/2006 Structure and cultural elements of the Organisation Organisational elements Structure Culture Dividing work Vertical structure Horizontal structure Components Types Co-ordinating work Performance SOURCE: Boddy (2002, p.235)

8.  Certificate in Administration at Cirencester College 2005/2006 Organisational Culture  Consider the following points:- –What are the dress rules of your organisation? –How are people addressed in your organisation – customer, subordinate, peer, superior ? –What are the car parking rules?

9.  Certificate in Administration at Cirencester College 2005/2006 Organisation Culture – some definitions ‘The way we do things round here’ Handy, 1987 ‘Corporate culture is the pattern of values, norms, beliefs, attitudes and assumptions which may or may not have been articulated but which shape the ways people behave and things get done ’ Armstrong, 1996 ‘The collective programming of the mind’ Hofstede, 1991

10.  Certificate in Administration at Cirencester College 2005/2006 Components of organisational culture  Values –what is best or good for the organisation  Norms – unwritten rules of behaviour –Practices –Beliefs –Customs  Artefacts – the visible and tangible aspects of an organisation Source: Armstrong, 1996

11.  Certificate in Administration at Cirencester College 2005/2006 Handy’s cultural types  Power –dominant central power source which exercises control  People –Organisation exists to serve and assist individuals within it  Task –Bringing together the right people and letting them get on with it  Role –Work is controlled by procedures and rules

12.  Certificate in Administration at Cirencester College 2005/2006 Question…  Using Handy’s definitions of organisational culture, what culture type would you define for –The college –Your employer –The CADMIN group –Yourself

13.  Certificate in Administration at Cirencester College 2005/2006 Development of Organisational Culture Shared Values Shared beliefs Norms Individual and group behaviour Reinforcing Outcomes Source: Boddy, 2002, p.254 CONSIDER IMPACT OF… Economic conditions Nature of Business Leadership style Policies/practices Structure Workforce characteristics

14.  Certificate in Administration at Cirencester College 2005/2006 Supporting and changing cultures  Culture support and reinforcement  Culture change – takes 3-8yrs –Corporate mission –Leadership –Reward system –Recruitment and selection policies –Visible emblems of the culture

15.  Certificate in Administration at Cirencester College 2005/2006 Learning Objectives By the end of the session, students should be able to:-  Describe the impact of different types of culture on an organisation

16.  Certificate in Administration at Cirencester College 2005/2006 Any questions????  NEXT WEEK  Organisational functions