1. ® 000000_1 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 1Introduction Michael Gunzelmann  15 years in the IT industry  Dedicated IBM partner consultant  Focused on partner enablement  Custom implementations of IBM software

2. ® 000000_2 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2 Data and its Importance  Data is the life blood of businesses  If data is lost the effects can be enormous  Disruption in business processes can be devastating  You need to be prepared and plan ahead

3. ® 000000_3 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3 Business Continuity  Evaluating the physical risks your business faces – Consider all possibilities – Determine which are the most likely  Develop a plan to address these threats – Classify all business processes – Involve all functional groups – Create a comprehensive solution – An evolving process

4. ® 000000_4 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 4 Disaster Recovery  Part of the Business Continuity Plan  Contains all the necessary details for recovering lost systems and their data  Designed as a staged solution – Critical resources recovered in minutes or seconds – Primary components available in hours – Secondary items online in days

5. ® 000000_5 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 5 Recovery Scenarios  Mission Critical – Hot site with clustered systems with synchronized data volumes – Cost is directly related to complexity of the environment – Expensive is proportionate to the business risk  Primary Systems – Warm site with a functional infrastructure – Data can be staged to this location – Can be a subset of the hot site

6. ® 000000_6 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 6 Recovery Scenarios con’t  Secondary components – Recovered for raw systems – Typically done from offsite backup media – Tends to be corporate records and file and print data – Mal also be a portion of a hot or warm site

7. ® 000000_7 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 7 Keep in Mind that…  Business Continuity is an insurance policy  The plan will require a great deal of discussion and evaluation with the customer  Once a plan is in place, a Disaster Recovery solution must be created  The DR plan must reflect the business and the risks it faces