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Gerhard Steinke 1 Information Systems Management Gerhard Steinke Networks BUS 6170 Spring 2014
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We Live in a Networked World… Gerhard Steinke 2 Mainframe Server Networked Workgroups Clients POS Work Station WAN Communications Services Local Manager Server Communications Products Laptop
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Telecommunication Trends Gerhard Steinke 3 Use of Internet/WWW Faster communication speeds Wireless GPS Interoperability, new services and applications Global connectivity, collaboration Single source for voice, images, video, and data Electronic commerce Intranet, extranet, web-enabled And thus… Information overload!
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Telecommunications Gerhard Steinke 4 Definition: The exchange of information in any form over computer-based networks Why Telecommunication networks? Share data Between computers, email, file-sharing Between a computer and a server, remote databases Share peripheral devices Printers, Scanners, Fax Types: LAN/WAN local area network – Wide area network Internet - Intranets- Boeing internal Extranets – Companies allow other companies within networks Coke let’s safe way see into the inventory
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Network Components (Three pieces: sender, medium, receiver) Gerhard Steinke 5 Server Client Network Interface Card (NIC) Network Operating System (NOS) Network Interface Card (NIC) Cable (optional)
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Physical Transmission Media Gerhard Steinke 6 Twisted Pair - similar to phone wire Cooper wire – 300ftHubs – Refresh the signal Cheaper than fiber optics- Put into the classrooms Coaxial Cable - like cable TV wire, (thick, thin) Not seeing this any more Fiber Optics glass fiber, using light greater bandwidth lower attenuation, greater repeater spacing Railroad tracks to new york Under the ocean to Japan Fiber opt. between buildings at SPU- then twisted pair between classrooms Must have a network interface card - $150
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Wireless Transmission Media Gerhard Steinke 7 Microwave – line of sight Satellite – microwave signals HEO - 22,000 mi. up, LEO - 500 mi. up Cellular, PCS (personal communication services) – radio signals between cell towers Wireless LANs – IEEE 802.11b,a,g,n WiMAX – IEEE 802.16 Bluetooth
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Network Hardware Gerhard Steinke 8 Modems – analog, digital Network Cards - Ethernet, Wireless Repeaters Hubs, Switches, Bridges, Routers, Gateways
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Network Management Software Gerhard Steinke 9 Manage user accounts Manage performance Assigning priorities Detecting and correcting errors Network management Traffic, security, capacity planning,…
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Network Topology Gerhard Steinke 10 Star - using hubs, switches broadcast to all (?) Bus, e.g. Ethernet terminators maximum length uses Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Ring, e.g. Token Ring every workstation sends to next whoever has token, may send Star-Bus, Star-Ring Hybrids
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Network Protocols Gerhard Steinke 11 Set of rules that allow communication All computers on a network must speak the same “language” A common protocol Protocols determine… When a computer can send a message If a message is destined for your computer If your computer should pass a message along to another computer OSI Model – 7 layer model TCP/IP
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Wireless Technology Advantages Gerhard Steinke 12 don’t need cabling mobile good for historical buildings manufacturing environments – no cables real time inventory – walking around PDA - personal digital assistants Interference with other wireless users Not even a plug in option
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Client/Server Networks Gerhard Steinke 13 Centralized account management Users need only one password for any machine on the network High-powered servers handle the “big” tasks Can have huge arrays of disks and large numbers of peripheral devices Single-point failure The server is down… Need a dedicated server machine High-end, expensive Somebody has to be the administrator An extra employee? Administrator controls all configuration and security issues
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Network Management Model Gerhard Steinke 14 Backup & Restore Media Control & Storage Database Management Transaction Data Collect Software Licensing Distribution & Control Employee Profile Resource Accounting Charge back Services Inventory Control Fault Reporting Problem Escalation Resolution Assessment Help Desk Facilities Remote Store Mgmt. Security Administration User/Group Administration Network Configuration System Config. Workload Scheduling Performance Monitoring Performance Analysis Capacity Planning DataManagement Administration ProblemManagement AssetManagement Planning & Scheduling IntegratedControl
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Collaboration Calendar Blog IM Podcast Desktop sharing Wikis Web Conferencing
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Business Values / Ethical Issues Gerhard Steinke 16 Geographic barriers – non digital part? Time barriers – personal part? Cost barriers – eliminate air travel? Structural barriers – relationships? Public wireless access points Neighbors access point? Tracking – GPS
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