1. Code Administration Code of Practice Tim Davis KPIs Q1 2011

2. Critical Friend Number and percentage of survey respondents who stated they were ‘satisfied’ or better with the assistance offered by the JO –38 responses, 100% satisfied or better

3. Quality of assessment Ofgem ImplementReject PanelImplement91 Reject01 Based on Ofgem decisions in 2011 No Reports “sent back” by Ofgem 10 Ofgem Decisions accord with Panel (91%)

4. Effective communication Glossary and plain English summary to be provided with reports –Part of standard documentation Average number of respondents to consultation –9.1 (16 Consultations)

5. Efficient administration (1) Percentage of papers published outside of modification rules requirements –0% Formal UNC Modification Papers (Mods, DMRs, FMRs) –23% Meeting Papers 69 Meetings 366 Papers

6. Efficient Administration (2) Number and percentage of reports submitted to the authority in line with original timetable –One Number of extensions to timetable requested –Fourteen

7. Efficient Administration (3) Average time between:Days Proposal being raised and submitted for decision 123 Proposal being submitted for decision and decision being published 112 Decision and implementation (separately identifying systems and non-system changes) 3 (no central systems changes)

8. Implementation costs Number and percentage of reports for which implementation cost estimates were available for consultation –100% Accuracy percentage difference (whether higher or lower) between estimated and actual implementation costs –NA

9. Code Administration Code of Practice Tim Davis KPIs Q1 2011