1. 12/3/98 Stanford Linear Accelerator Center http://www.slac.stanford.edu/ Patrick R. Hancox hancox@slac.stanford.edu

2. 12/3/98 System Management Server v1.2 Goals Deployment Issues Benefits Future of SMS at SLAC

3. 12/3/98 Goals To provide more efficient and cost-effective support of WinNT workstations and servers for SLAC. Deploy to select cooperating domains (BSD, SLAC) Provide remote help desk services.

4. 12/3/98 Goals II Use SMS to extend reach of support staff 4 FTE central Server Side and SMS Support 3 FTE central Client Side 15 FTE Department Admins (9 hired by and directed by individual departments) About a 100-150 clients to 1 admin ratio

5. 12/3/98 Goals III Manage rapid increase in number of systems Accounts -from 100’s to 2050 NT Workstations - 600 to 1200 (50% Dell - 50% clones) Servers - 8 to 22 (30 GB to 180 GB) Macintoshes - around 800 to 700 Increases over 1 year (1997-98)

6. 12/3/98 Deployment Issues Multi domain with distributed admin rights Non standard desktop configurations Variety of applications and plugs-ins not included in core desktop installation Users not accepting SMS installations or leaving computers off during updates Heterogeneous Desktops and Management

7. 12/3/98 Deployment Issues II Primary Site Server must be a PDC or BDC SMS works best when PSS is on same system also (SMS+BDC+SQL) No ability to generate “On demand” queries of site data Package deployment is subject to local security context. Heterogeneous Desktops and Management

8. 12/3/98 Benefits Lowering cost of ownership via reduced staff time supporting Windows desktops Excellent tool for Help Desk and group administrators Asset management via hardware and software inventory

9. 12/3/98 Additional tools Boot Floppy Project for new workstations/laptops Custom install scripts (batch or Perl) for most public installation points Seeding/retrofit of LAN with WakeOnLan compliant NIC’s Addition of DMI v2 agents to improve hardware inventory and management Compaq Insight Manager / SMS integration.

10. 12/3/98 Status of Use @ SLAC 50% coverage (600 out of 1200 NT WKS) Routinely sending hot fixes for NT OS; IE 4.x and Netscape 4.x; Anti Virus updates Deployed CAD Upgrades Deployed NT 3.51 to NT 4.0 Upgrades 100% non-compliance for hot fixes to non- SMS clients Pending NT SP4 and IE updates

11. 12/3/98 Current SMS Projects Low profile SMS clients Migration PCM service and silent installs Wider use of Windows Scripting host (Perl, Rexx) Tuning stations with custom policy files NetView NT being tested to manage SMS alerts and SNMP/DMI traffic

12. 12/3/98 Future - SMS 2.0 Testing Beta2 Non-intrusive setup and inventory in new pure 32-bit clients More Granular Security Y2K compliance checker Application version checking and control Elevated context control for installations

13. 12/3/98 Future - SMS 2.0 Intele-mirror for non Windows2000 clients PDC requirements removed Network discovery features (OpenView lite?) On demand installs and de-installs WinInstall LE becomes WindowsInstaller Due RSN