1. Lou Lou’s Ice Cream Jordyn Gabriele Alexis Smith Mike Flynn Stephan Ross Brian Wong

2. Overview  Lou Lou’s History  Old Work Order System  Problems  Proposed New System  Database Trial  Backup Strategy  Conclusion

3. Lou Lou’s History  Local Liverpool business  Family owned  Serves a variety of soft and hard ice cream  Opened in 2008 and closed in February 2011

4. Old Work Order System  Paper System  All orders written out by hand  One copy for customer one copy for records  Inventory sheets created weekly  No customer information recorded

5. Problems 1. Unorganized 2. No customer records 3. Lost receipts 4. Length of time handwriting orders 5. Difficult to access old records 6. Constantly run out of popular products 7. Over scheduling of staff

6. Proposed New Work Order System  Keeps track of customer information  Allows for feedback on most popular items  Provides an easy way to access information  Allocates staff appropriately

7. Here’s Our Database!

8. Backup Strategy  The database is backed up each week on a cloud drive  Data is also saved and stored in an excel file

9. Conclusion  Able to serve customers faster  Cut down on unnecessary expenses  Access information for  Most popular products  Customers

10. Questions