1. Interpreter Challenges During End-of-Life Care

3. Topics Interpreter Staff Patient and family Tips Self-Care Vocabulary Exercise Discussion

4. Role Boundaries Refrain from Counseling

5. Role Boundaries Refrain from Personal Involvement

6. Role Boundaries Respect

7. Role Boundaries Advocacy

8. Role Boundaries Faithfully, Accurately, and Impartially

9. Role Boundaries Confidential Information

10. Role Boundaries Qualifications and Capabilities

16. Tips Build trust Slow down Show compassion Speak sensitively

17. Tips Culture Address differences Advocacy vs. Conduit Delivering bad news Abandonment by staff

18. Tips Meet briefly with interpreter Discuss cultural brokering Consider meeting after Non-verbal communication Avoid humor

19. Self Care Take a break Meditate Exercise Support from other interpreters What do you do?

20. Activities Review Vocabulary Groups of 4 Discussion

21. Oscar Uribe Language Access Services 214-345-8809 oscaruribe@texashealth.org