1. This presentation is associated with Technology Together: Whole-School Professional Development for Capability and Confidence, by Renata Phelps and Anne Graham. Copyright 2013, ISTE ® (International Society for Technology in Education), Distribution and copying of this presentation is allowed for educational purposes and use with full attribution to ISTE and the authors. The research informing this publication was conducted as a collaboration between the Centre for Children and Young People at Southern Cross University and the Catholic Education Office, Lismore Diocese, NSW, Australia and was funded by the Australian Research Council. Other resources are available from the Technology Together website: http://technologytogether.scu.edu.au Clipart is drawn from Masterclips 500,000 ® IMSI

2. PRELIMINARY NOTE This presentation is intended to be used as part of the Technology Together process. We strongly recommend that you modify the presentation, selecting those slides which convey concepts most appropriately to your staff. You may choose to delete some slides or insert additional material relevant to your local context. This is a hidden slide and it will not show in your presentation.

3. Balancing help seeking Resource 28 || Presentation

4. Teachers can find it uncomfortable seeking help, for all sorts of reasons. Their hesitancy can stem from: embarrassment and not wanting to look ‘stupid a perception that no-one wants to, or is available, to help them not wanting to place additional demands on already busy colleagues pride dogged determination and independence.

5. Help-seeking is a very appropriate strategy to deal with problems and frustration, and is always preferable to giving up.

6. I have a rule in my classroom when students are using computers… they should try something themselves, then ask their buddy, and only if that doesn’t work ask for help from me. I feel really embarrassed when I ask for help. It just shows my colleagues how little I know about computers. I have lots of experienced computer users around me. If I can’t do something on the computer I ask for help straight away. Computer problems frequently happen to me; usually when there is no one around to help. If I can’t solve it myself I set it aside but make a point of getting help later on. Computer problems always happen to me and help is never around when I need it. There are lots of different types of help available to me. Sometimes I use the help-files on the computer… other times it is more appropriate to phone a friend. Help seeking

7. The approach people take in seeking help influences long-term learning outcomes Some computer learners seek help to get an immediate answer Others seek tips on how they can move their own learning forward.

8. Remember…. Self-directed learning does not mean learning in isolation… Rather, it is the ability to make conscious and informed choices about sources and strategies for support.

9. Small group discussion In what circumstances is it best to seek help, and when would you keep trying yourself? What are the pros and cons of help being readily available?

10. Weekly challenge Make a conscious effort to determine when the time is appropriate to seek help on ICT problems. Metacognition in the classroom Explicitly discuss with students the benefits of giving things a go first, before asking for help. You may want to introduce an “explore first, ask three (other students) and then ask me” policy in your classroom.

11. This presentation is associated with Technology Together: Whole-School Professional Development for Capability and Confidence, by Renata Phelps and Anne Graham. Copyright 2013, ISTE ® (International Society for Technology in Education), Distribution and copying of this presentation is allowed for educational purposes and use with full attribution to ISTE and the authors. The research informing this publication was conducted as a collaboration between the Centre for Children and Young People at Southern Cross University and the Catholic Education Office, Lismore Diocese, NSW, Australia and was funded by the Australian Research Council. Other resources are available from the Technology Together website: http://technologytogether.scu.edu.au Clipart is drawn from Masterclips 500,000 ® IMSI