1. Access to Services for Persons with Disabilities in Challenging Environments International Seminar Amman, Jordan 7 – 11 december 2009 Who am I? Who am I? My name is Bernard Franck. My background is Social Educator, PE Teacher and Physiotherapist. I’m working with Handicap International since 1990, mainly in the field of rehabilitation. As Rehabilitation Technical Coordinator, in Kenya, one of my main concern is the sustainability of quality rehabilitation services and the handing over to local government or partner organizations. The question of access to services is crucial but challenging as well because it is a multifactor issue. I expect from this seminar to learn from colleagues various lessons learned on the different components of access to service.

2. Access to Services for Persons with Disabilities in Challenging Environments What are your two major experiences in relation to the access to services ? - Development of quality services in physical rehabilitation centers technically sustainable in Cambodia. - Mainstreaming services for disabled persons in Public Health Sector in Sri Lanka © Bernard Franck. HI

3. Access to Services for Persons with Disabilities in Challenging Environments According to your experiences, what are the biggest obstacles to the access to services for persons with disabilities ? -The high cost of the services -The lack of quality services providing effective impact on improvement of live habits of users. -The weak availability of services in living environment (distance, transportation) -The lack of communication and advertisement on existing services © Bernard Franck. HI

4. Access to Services for Persons with Disabilities in Challenging Environments According to your experiences, what can facilitate the access to services for persons with disabilities ? -Effective national wide services network Integrated in government policies - Strong disability movement, empowered to lobby and advocate for they rights to have access to quality services. - Commitment of the Government to develop appropriate services which are government Funded. © Bernard Franck. HI

5. Access to Services for Persons with Disabilities in Challenging Environments To which question would you like this seminar to answer ? - How to build capacities of policy makers to effectively implement the UNCRPD? - What are the thematic that have to be taken in consideration in assess to services? -What are the existing and successful experiences in effective access to services?