1. MiCMRC/MiPCT Educational Webinar Get Connected. Get Answers. 2-1-1

2. Presenter Sarah M. Kile – Sarah Kile is the executive director at 211 Northeast Michigan where she proudly serves over 900,000 in 22 counties. She is a graduate of Central Michigan University and the Community Coalition Leadership program through The Robert Wood Johnson Foundation. – As a certified prevention consultant, Sarah has spent over a dozen years as a veteran of public health education. She has worked to prevent teen pregnancy, reduce substance abuse and in health advocacy.

3. Objectives Recognize key components and goals of 2-1-1 Identify 2-1-1’s role in community resources Describe the process of contacting 2-1-1

4. MiPCT Care Managers January 2016 Sarah M. Kile, Executive Director

11. I don’t know, please hold. My child is on drugs I want to kill myself I need to find childcare I want to volunteer We can’t help with that I’ll try to transfer you to an agency who can help We only do senior daycare We don’t serve your area I can’t pay my rent We don’t need volunteers I don’t know about those resources We only know about domestic violence programs

12. 2-1-1 I can’t pay my rent My child is on drugs I want to kill myself I need to find childcare I want to volunteer Suicide Prevention Hotline Child Care Resource And Referral Drug Rehabilitation Center 2-1-1, how may I help you? Yes, I can connect you with someone who can help… Volunteer Center Rental Assistance Program

13. UPCAP - Terry Thomma, thommat@upcap.org thommat@upcap.org 211 Northeast Michigan - Sarah Kile, kile@211nemichigan.org kile@211nemichigan.org Call 211 – Susan Howell, susan@call-211.orgsusan@call-211.org Heart of West Michigan 211 –Sherri Vainavicz, svainavicz@hwmuw.orgsvainavicz@hwmuw.org Hands On Battle Creek 211 – Jamie Rugg, Jamie@handsonbc.org Jamie@handsonbc.org Central Michigan 211 – Jennifer Pollak, jennifer.pollak@lifewayscmh.orgennifer.pollak@lifewayscmh.org Gryphon Place - Bob Tonander, btonander@gryphon.org btonander@gryphon.org United Way for SE MI 211 - Hassan Hammoud, hassan.hammoud@liveunitedsem.org hassan.hammoud@liveunitedsem.org

14. 2-1-1 How many people live in your household? Does anyone in your household receive food assistance through DHHS? Has anyone in your household served in the US Military? Is anyone in your household receiving disability? Is anyone in your household over 60? What can I help you with today ? Coming soon: To Increase children’s access to healthcare 1.How many children are under 18? 2.Do these children have Medicaid, Private Insurance or no insurance? 3.Where do you normally go for healthcare? 4.Have you seen your primary care physician in the past 6 months?

18. Tell people about 2-1-1 Display 2-1-1 Items Host a Presentation or add 2-1-1 to your own Presentation ADVOCATE Register your organization by contacting your 211 center. Share information about new programs Make 211 Better! NO MORE RESOURCE GUIDES!!! NO MORE RESOURCE GUIDES!!!

19. Contact: kile@211nemichigan.org Special Thanks to: