1. Quality Standards ISO:9000 ISO:9000 Quality Systems Under ISO:9000 Quality Systems Under ISO:9000 ISO:14000 ISO:14000 ISO Certification Process ISO Certification Process

2. ISO:9000 - Introduction International Organisation for Standardisation. International Organisation for Standardisation. Represents more than 90 Countries. Represents more than 90 Countries. BIS (Bureau of Indian Standards) is the Indian Arm of ISO. BIS (Bureau of Indian Standards) is the Indian Arm of ISO. All are NGOs which provides Common Standards on International Trade. All are NGOs which provides Common Standards on International Trade.

3. ISO:9000 - Introduction Expects Expects –Quality Manual. –Document Quality Procedures. –Job Instructions that meets ISO Guidelines. Verifications of Compliance by 3 rd Party Auditors. Verifications of Compliance by 3 rd Party Auditors.

4. ISO:9000 - Components Management Responsibility. Management Responsibility. Quality System. Quality System. Contract Review. Contract Review. Design Control. Design Control. Document Control. Document Control. Purchasing. Purchasing.

5. ISO:9000 - Components Product Identification Traceability. Product Identification Traceability. Process Control. Process Control. Inspection & Testing. Inspection & Testing. Inspection of Testing & measuring equipments. Inspection of Testing & measuring equipments. Control of non-conforming products. Control of non-conforming products. Corrective Action. Corrective Action.

6. ISO:9000 - Components Handling, Storage, Preservation, Packaging & Delivery. Handling, Storage, Preservation, Packaging & Delivery. Quality Records. Quality Records. Internal Quality Audits. Internal Quality Audits. Training & Human Resource Development. Training & Human Resource Development. Servicing. Servicing. Statistical Techniques. Statistical Techniques.

7. ISO:9000 - Quality Systems ISO:9000 - Guidelines for Selection and Use of Standards. ISO:9000 - Guidelines for Selection and Use of Standards. ISO:9001 - Model for QA in Design, Development, Production, Installation & Servicing. ISO:9001 - Model for QA in Design, Development, Production, Installation & Servicing. ISO:9002 - Model for QA in Production & Installation. ISO:9002 - Model for QA in Production & Installation. ISO:9003 - Model for QA during Inspection & Test. ISO:9003 - Model for QA during Inspection & Test. ISO:9004 - Guidelines on Elements of QM System. ISO:9004 - Guidelines on Elements of QM System.

8. ISO - Certification Process Selection of Appropriate Standard from ISO:9000 Series. Selection of Appropriate Standard from ISO:9000 Series. Preparation Quality Manual to Cover Elements in Selected Model. Preparation Quality Manual to Cover Elements in Selected Model. Preparation of Procedure & Shop Floor Instructions. Preparation of Procedure & Shop Floor Instructions. Self Auditing to Check Compliance. Self Auditing to Check Compliance. Selection of Registrar. Selection of Registrar. Making Application to Obtain Certificate for Selected Model. Making Application to Obtain Certificate for Selected Model.

9. ISO:14000 - Introduction Primarily Concerned with “Environmental Management“. Primarily Concerned with “Environmental Management“. Means minimize harmful effects on the environment caused by activities. Means minimize harmful effects on the environment caused by activities. To Achieve continual improvement of its environmental performance. To Achieve continual improvement of its environmental performance.

10. ISO:14000 - Family

11. ISO:14000 - Benefits Reduced Raw Material/Resource use. Reduced Raw Material/Resource use. Reduced Energy Consumption. Reduced Energy Consumption. Improved Process Efficiency. Improved Process Efficiency. Reduced Waste Generation and Disposal Costs. Reduced Waste Generation and Disposal Costs. Utilization of Recoverable Resources. Utilization of Recoverable Resources.

12. What Next? Material Planning Budgeting Material Planning Budgeting Material requirement planning. Material requirement planning.