1. Our Mission To be the leader in providing communications services to residential and business customers in our markets 1 Frontier Communications Broadband Adoption and the FCC’s Lifeline Broadband Pilot Program Presented by: Mike Saperstein Vice President, Federal Regulatory Affairs

2. Our Mission To be the leader in providing communications services to residential and business customers in our markets Company Overview 2 Customers: 3.2 million States: 27 Regions: 4 Employees: 14,700 100% US-based S&P 500/NASDAQ: FTR Profile: primarily rural

3. Our Mission To be the leader in providing communications services to residential and business customers in our markets 3 Frontier Formula for Adoption Availability End User Equipment Relevance and Education Affordability Adoption

4. Our Mission To be the leader in providing communications services to residential and business customers in our marketsAvailability Broadband availability in properties acquired by Frontier in 2010 was just 62%. Since July 1, 2010, Frontier has invested over $1.5B in capital to improve service and speed broadband deployment. As of 12/31/2012, 83% of the Frontier’s areas have access to terrestrial broadband service in excess of 3Mbps. 4

5. Our Mission To be the leader in providing communications services to residential and business customers in our markets Why Participate in the FCC’s Lifeline Broadband Pilot? Many residents in rural America lack broadband connectivity and are unaware of its many benefits. Pilot program provides the unique opportunity to engage in a real- world test of the broadband adoption formula. Results will help Frontier tailor future broadband offerings to make sure rural Americans take advantage of life-changing broadband services. 5

6. Our Mission To be the leader in providing communications services to residential and business customers in our markets Frontier’s Pilot Program Overview Location: Frontier’s Ohio territories and the Parkersburg, WV market Kick-off: May 1, 2013 Offers vary depending upon location and are designed to test effects of multiple adoption-impacting variables Pricing: –Mix of $20 and $30 monthly discounts available –Offers to waive installation charges Digital literacy: –Partnerships with Connect Ohio and Future Generations Equipment: –Free computer offer to certain participants 6

7. Our Mission To be the leader in providing communications services to residential and business customers in our markets Frontier’s Pilot Program Details Test Markets Offer 1:  $20 monthly discount  No digital literacy participation required Offer 2:  $30 monthly discount  Waiver of installation charges  Discounts contingent upon completion of free digital literacy program Offer 3:  $20 monthly discount  Free computer  Discounts contingent upon completion of free digital literacy program Control Markets Offer 1:  $20 monthly discount  No digital literacy participation required Offer 4:  $20 monthly discount  Offer of free digital literacy program 7

8. Our Mission To be the leader in providing communications services to residential and business customers in our markets 8 This Program Will Help Solve the Broadband Adoption Equation Availability End User Equipment Relevance and Education Affordability Adoption