1. Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be requested via e-mail: vendor.relations@gartner.com. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 2010 Technology Study Plans for 2011 John Van Decker, VP Research Gartner

2. Table of Contents Study Overview Top 10 Findings Plans for 2011

3. Study Demographics Corporate Perspective Senior Financial Executives Source: Gartner FEI April 2010 N = 482 Survey Period – November 2009 thru January 2010 North American Focus

4. Study Demographics Industries Corporate Ownership Source: Gartner FEI April 2010 N = 482 Survey Period – November 2009 thru January 2010 North American Focus

5. 1. CFO Is a Major Technology Influencer Where Does IT Report? Who Makes Technology Decisions?

6. 2. Leading Technologies To Impact Finance

7. 3. ERP Projects Largely Successful Perception of ERP Implementation When to Upgrade

8. 4. CFOs Promote "Return to Growth" Strategies for IT

9. 5. CFOs See the Critical Nature of Improving Data Quality

10. 6. CFOs Aren't Yet Sold on XBRL How Do Organizations Plan to Use XBRL

11. 7. CFOs Are Still Resisting Action on IFRS Progress of IFRS Projects Impact on Business Apps

12. 8. CFOs View Profitability Management as the Top Technological Constraint

13. 9. CFOs Focus on BI and CPM Investments in 2010 Relative Maturity of BI and CPM Investments Planned Upgrades in 2010

14. 10.a. Outsourcing Implementations to Grow 24%

15. 10b. Shared Service Implementations to Grow 23%

16. Recommended Research  "2010 Gartner-FEI Technology Study: The CFO as Technology Influencer“  "2010 Gartner FEI Technology Study: The CFO's Perspective on Data Quality“  "2010 Gartner FEI Technology Study: Planned Shared Services and Outsourcing to Increase“  "2010 Gartner FEI Technology Study: CFOs Green Light IT Investment“  "2010 Gartner-FEI Technology Study: The CFO's Perspective on ERP“  "2010 Gartner FEI Technology Study: U.S. Firms Still Resisting Action on IFRS“  "2010 Gartner FEI Technology Study: GRC, SOX and XBRL“  "2010 FEI Technology Study: CPM and BI Show Improvement From 2009"

17. 2010 Study Performance More consistency and quality Good survey response Leverage work from 2009 Overall – Major Improvements, Good Performance Reports out on time!

18. Goals for 2011 Consistency with Gartner CIO Study Leverage 2010 study 30% increase in responses 10% decrease in questions Less preparation needed to ensure completing study Move off Survey Monkey – internal Gartner support Launch on October 1

19. Timeframe for 2011 Study August 1 Determine Survey Vehicle August 1 Draft Survey September 1Finalize Survey October 1 Launch January 15 Close April 15 Report