1. Discovery Environments Barbara DeFelice Director, Digital Resources & Scholarly Communications Programs Dartmouth College Library RUSA/MARS Local Systems & Services Discovery Systems: Promises and Reality Panel Discussion ALA Midwinter June 24, 2012 What’s next? Photos by Joseph Mehling '69

2. Baker-Berry Library at the center of campus 6 subject specific libraries within schools & departmental buildings 1700 grad students in: Sciences, CompLit, Digital Musics, Health Care Delivery, Liberal Studies Schools of: Business Engineering Medicine Dartmouth: Undergraduate College Research University 1,004 faculty 4200 undergrads Photos by Joseph Mehling '69

3. Single search: Summon, Catalog & Library Web

5. What do the current discovery services do well? 1. Collect huge amounts of quality information and return search results in a logical, relevant order 2. Provide the Google-like experience that patrons expect 3. Introduce patrons to unfamiliar resources

6. What can libraries offer to influence future development? 1. Dartmouth does extensive assessment and analysis to support goals and decision-making 2. Currently conducting a needs assessment to determine required functionalities (front and back ends) for next generation of library management system 3. Patron focus groups offer a rich set of data that describe work behaviors, desired tools 4. Can these results help us understand where discovery layers can go?

7. What do undergraduate students want?. Easy to use (Summon, GoogleBooks mentioned) Get to full text or original objects (Special Collections) Move among physical and digital collections easily Find help when needed Distinguish reviews of an item from item itself Intuitive search process Easy to find control-filtering, advanced search options Narrow searches by categories Related items Prompts for other formats rather than being swamped

8. What do graduate students want? Tools to manage references and papers Tools for text analysis Citation impact factor included Visualize networks of papers Multiple resources at once (Summon listed) Control results- relevancy, scope, personalization Relevancy display shows newer articles Status of work-preprint to published paper Share annotations

9. What are faculty looking for? Author name disambiguation Citation and ranking information Information on other institutions, faculty and research groups Serendipity Immediate access to print and electronic sources Current awareness Data set support

10. Photo by Stephen Flanders Can discovery bring together ease of use and power tools?

11. Wish list Managing full text results Scholarly databases Scope to discipline Relevancy of results Author disambiguation Specific item or referral to start Get directly to object or full text Depth of content Authority of content Variety of sources Saving/repeat searches Reuse content Future features? Integration of result and object management tools Larger result sets Contextual links to scholarly databases Control of relevancy factors Author information Exact reference search Auto fill doc delivery forms Metadata from all sources Clear descriptions of content Tools to manage process Rights information

12. Challenge for discovery services: Remain a resource that is incredibly easy to use while adding powerful tools to give patrons the filtering and control needed to use information for teaching and research in an increasingly sophisticated environment. photo by Eli Burak '00

13. Thanks! User Assessment Group (focus groups and report) Pat Fisken Heather Blunt Don Fitzpatrick David Green Lucinda Hall Janifer Holt Jeremy Seidling Consultation: Elizabeth E. Kirk