1. CHAPTER 18 DESIGNING USER INTERFACES

2.  EFFECTIVENESS  EFFICIENCY  USER CONSIDERATION  PRODUCTIVITY USER INTERFACE OBJECTIVES

3.  NATURAL-LANGUAGE INTERFACES  QUESTION-AND-ANSWER INTERFACES  MENUS  FORM-FILL INTERFACES  COMMAND-LANGUAGE INTERFACES  GRAPHICAL USER INTERFACES (GUI)  THE WEB DIFFERENT TYPES OF USER INTERFACES

4. VERIFY INPUT ACCEPTANCE IS INPUT IN CORRECT OR INCORRECT FORM IS PROCESSING GOING ON IS THE REQUEST COMPLETED OR NOT COMPLETED IS MORE DETAILED INFORMATION AVAILABLE SITUATIONS NECESSARY FOR USER FEEDBACK

5. WELL DESIGNED WORKSTATIONS RESULT IN CONTINUED USE OF THE SYSTEMS, SATISFACTION, AND INCREASED PRODUCTIVITY. THREE VARIABLES TO CONSIDER WHEN DESIGNING WORKSTATIONS ARE:  COMPUTER ROOM COLOR AND LIGHTING  SCREEN DISPLAYS, KEYBOARDS, AND MICE  WORKSPACE FURNISHINGS ERGONOMICS DESIGN