1. Thailand Soeythip Sukul soeythip@eiflthai.net EIFL-Thailand

2. Training is the Issue - Low Usage Statistics of library databases make it difficult to maintain the subscriptions EIFL-ThailandThailand

3. Environment Language barrier End-users do not try to do their own professional searches Users do not want to be trained as professional researchers Lack of familiarity with databases’ design Sometimes it difficult to remember even a few basic search commands.

4. End-users Training ฟฟ Orientation Training twice a year to different groups of end- users.

5. Still Not Enough Publishers provide expertise in English - End-users need training in local language Consortium can train in local language - But there is not a person on site at the institution at all times. consortium can provide training in local language But…. We not available in person at their

6. Training the Trainers Trainee: Reference librarians & Lecturers selected by their institutions. Trainer: Publishers’ personnel Where: Publisher’s office and Leading Libraries Sponsor : Publishers and the Consortiume Expectation: Increase productivity in a short time Stats have their

7. Why It Works? Satisfy employees Support their career development Give the skills they need to ensure renewal of databases. Trained as a professional researcher Publishers and the consortium gain recognition and admiration from institutions and librarians.