1. Turning Managers into Coaches Matt Lasco Full Name I Company I Job Title I Email Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com

2. Vice President of Lasco Ford President of Matt Lasco Advertising & Consulting Retail over 5,000 units annually Quadrupled sales in past 5 years Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com Matt Lasco & Lasco Ford Lasco Ford is ranked nationally in the top 10 for CPO

3. A Coach is a person involved in the direction, instruction, and training of the operations of a team or of individuals, a coach may also be a teacher Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com

4. Create an awareness that dealership management in most cases is undertrained when it comes to the tools needed to train/develop/inspire and grow a team Have to keep areas to observe within you dealership to find opportunities to grow you managers in to coaches Go home with a few best practices used within top performing organizations for developing and training the art of coaching Identify a few simple areas to analyze focus areas of a great coach inside a dealership

5. Where’s the motivation Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com

6. Every Coach is a motivator Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com

7.  Who on your team is a natural motivator o What person can carry the positive energy?

8. Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com  Who on your team is patient and a good teacher o Where are they in the training process of your team?

9. Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com  Who on your team is the person that brings the team together o What role do they plan in the development of the team members within organization?

10. Ok so what do we do now?! Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com

11.  Find the 1st area of focus o Motivation o Training o Coaching o Team Building o Recruiting

12. Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com 1.Work the plan daily, weekly, monthly 2.Train as a group 3.Recruit every day as a team; make a great new hire as important as a sale 4.Dedicate that all managers will become coaches in order to be on this team 5.Never stop developing yourself and team into better coaches

13. Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com 1.Assistant tracks topics and sends recap to managers each week 2.Manager shares with entire team something they either personally did to grow/learn and an expierence of sucess in coaching that week with one of thier team members 3.We never skip this event it is done every week and is a habit of how we end our week and begin our weekend every Friday Morning

14. Matt Lasco I Lasco Ford I Vice President I mlasco@lascoford.com

15. Share an important takeaway you received from this session using hashtag #DD20 for a chance to win an iPad Contact Info Full Name: Matt Lasco Company: Lasco Ford and Matt Lasco Advertising & Consulting Job Title: Vice President of Lasco Ford and President of Matt Lasco Advertising & Consulting Email: mlasco@lascoford.com