1. Email Basics www.mcpld.org

2. What is Email? Email is short for electronic mail. Email is a method for sending messages electronically from one computer to another.

3. How does Email work? Email begins on a computer that is connected to the Internet When you access your email account (through the Internet), you are able to send and receive messages. The message is sent over telephone wires or a cable to a server.

4. How does Email work? The server acts like a post office and sorts the message and sends it out on the Internet. Based on the email address, the email is sent to the correct address. The email stays on the server until the recipient “picks up” their email from their email account or “mailbox.”

5. Anatomy of an Email To: Who the message will be sent to CC: Who will get a copy of the message Subject: What the message is about Body: The content or text of your message

6. Email Address Username: this is the unique name that you create. The username is case sensitive & can include numbers. Axon sign: @ Server name: the name of the mail server. This follows the @ sign. Ex: mcpldtraining@yahoo.com The username mcpldtraining is using the mail server from yahoo.com

7. Email Accounts There are some places on the Internet that let you create a FREE email account. We will create an email account for you to use today. You can use this email address from anywhere in the world.

8. Email Accounts Set up FREE Yahoo Email Account Open web browser and enter the URL mail.yahoo.com in the address bar. Click on “Sign up!” Create a username & password

9. Email Accounts

12. Practice To: mcpldtraining@yahoo.commcpldtraining@yahoo.com Subject: Email Success Body: type Message Signature Send

14. Yahoo Options Check mail or Clicking on “Inbox: will show the list of new emails Reply: Use to reply to an email. Once you click on “Reply,” the “To” and “Subject” line are automatically filled in. Delete: Check the message you wish to get rid of and click “Delete”

15. Yahoo Options Folders Inbox: new email or messages that have been read but not deleted. Draft: compose a “draft” message to be sent at a later time. Sent: list of all emails you have sent to others. Bulk: With SpamGuard turned on, Yahoo! Mail will deliver suspected spam to this folder and delete them after one month. Trash: these are messages that you have deleted & the “trash” can be “emptied” at any time.

16. Yahoo Options Mail Options: additional ways to customize your email Block unwanted email addresses Add a custom signature line to your emails Additional anti-spam tools Filters: sort incoming mail by folders

17. Netiquette Avoid using all uppercase letters. Your reader will assume you are SHOUTING AT THEM. Get permission before forwarding someone else’s message. Avoid sending chain letters. Include the subject of your message in the subject field

18. Be Cautious! Phishing: Phishing is a type of online fraud where the perpetrators attempt to acquire personal, financial, and/or other account information. This type of fraud is typically initiated by sending an unsolicited but official-looking email claiming to be from a reputable company, such as a bank, a credit card firm, or an online establishment. The fraudulent email usually contains an urgent message that tries to lure the recipient into providing sensitive information.

19. Be Cautious! Do not respond to emails asking for any personal or financial information. Legitimate companies will never ask you to verify or provide any confidential information in an unsolicited email.

20. Be Cautious! Be cautious when clicking on links within a suspicious email. Most phishing emails contain a link that leads to an official-looking web page which requires the recipient to log in or enter some personal information. Though the web page may contain official logos and look exactly the same as the legitimate company's web site, any information submitted via these spoofed web page(s) will be sent to the scammers.

21. Be Cautious! I've received an email that asks for my Yahoo! ID and password, what should I do? Yahoo! will never ask you for your password in an unsolicited email. You should report the incident to Yahoo! (add.yahoo.com/fast/help/us/security/cgi_f eedback)

22. Additional Resources Yahoo Mail Help http://help.yahoo.com/l/us/yahoo/mail/original Learn the Net-How Email Works http://www.learnthenet.com/english/section/em ail.html http://www.learnthenet.com/english/section/em ail.html