1. Chapter 8 Section 2 Resolving Union and Management Differences How do you resolve an argument?? (Ex. What type of steps do you take to settle an argument or dispute?) “Agree to disagree” is not an appropriate answer!!!!

2. Kinds of Union Arrangements Closed Shops: employer hires ONLY union members Union Shop: workers do not have to be part of a union to be hired, but must join after and remain a member for as long as they keep their jobs Modified Union Shop: workers do not have to belong to a union to be hired and cannot be made to join one to keep their job Agency Shop: does NOT require a worker to join in order to get or keep a job BUT workers must pay union dues to help pay collective bargaining costs

3. Collective Bargaining: representatives from both sides meet and a compromise must be reached Grievance Procedure: provision for resolving issues that may come up later Mediation: process of bringing in a neutral 3rd person or persons to help settle the dispute Arbitration: process in which both sides agree to place their differences before a 3rd party where decision will be accepted as final Fact-Finding: an agreement between the union and management to have a neutral 3rd party collect facts about a dispute and present nonbinding recommendations

4. Collective Bargaining Continued Injunction: a court order not to act Seizure: temporary takeover of operations (to allow the government to to negotiate with the union)….very rare! Presidential Intervention