1. Six Sigma Assessment Rick Henderson

2. Six Sigma Six Sigma Assessment Opportunity Assessment – Identify and size projects or groups of projects  Benefits and efforts Cultural Health Assessment – Assess our readiness or barriers to significant cultural change

3. Six Sigma Opportunity Assessment Identify Locations Site Agenda – Leadership Meeting – Interviews and Focus Groups – CTQ Flow down – Value Stream Process Maps – Opportunity Identification – Review and Validation – Post-site Validation (Mgt. and Cross-BU)

4. Assessment Schedule Atlanta, GA (OE, Svc. Sup. DC) 11/18 11/25 12/2 12/9 Cork, Ireland (OE Svc. Sup.) Walthamstow, UK (OE Svc. Sup.) Lechworth, UK (OE Svc. Sup.) Boca Raton, FL (O/E Svc. & Sup.Shar. Svc. / DC.) Charlotte, NC (SSO) Jacksonville, FL (Call Center/Call Monitoring) Atlanta, GA (SSO) Nashville, TN (SSO) Indianapolis, IN (National Accts.) Memphis, TN (SSO & Dist Center) Houston, TX (Sales, Svc. Sup.) Denver, CO (Sales, Svc. Sup.) Chicago, IL (Sales, Svc. Sup.) Nashua, NH (Sales, Svc. Sup.) Walthamstow, UK (Finalize & Report) Westminster, MA Supply Chain/Ldrship (SCO Mfg.) Simplex/ Grinnell ADTTyco Safety

5. Six Sigma Opportunity Assessment Deliverables Specific benefit opportunities identified and sized by business unit – Group of projects, or large individual projects – Assessment of potential savings opportunities Other opportunities were sized based on anecdotal information – Six Sigma is about data based decisions – Additional definition required List of opportunities requiring further analysis

6. Six Sigma Opportunity Assessment “We were going to do this anyway” – Some of the opportunities assessed are planned/underway – Decide if Six Sigma can accelerate benefits Results have been reviewed with process owners and champions Make a deployment decision based on the information presented

7. Six Sigma Cultural Health Assessment Targeted distribution to sites assessed – Group one Random distribution to TFSS – Group two Results based on 2922 responses Survey dates: December 2-12 Cultural assessment results analyzed and summarized – By business unit – Most favorable and least favorable to change

8. Six Sigma Jacksonville, FL Rochester, NY Indianapolis, IN Nashville, TN Memphis,TN Atlanta, GA Charlotte, NC Denver, CO Houston, TX Chicago, IL Baltimore, MD Boca Raton, FL Marinette,WI Atlanta, GA Nashua, NH Cleveland, NC Survey Locations in the U.S.

9. Six Sigma Cork Production (Sensormatic) Walthamstow production Letchworth Distribution Centre Echt European DC DSC International Targeted Survey Locations in Europe

10. Six Sigma Random Survey Distribution Simplex Grinnell ADT UK and Europe ADT US ADT Latin America Worldwide Fire Tyco Safety Products