1. EXECUTIVE INFORMATION SYSTEMS Executive information system (EIS) – specialized DSSs designed for use by senior-level executives in order to make upper level decisions. Most EISs offering the following capabilities: –Consolidation – involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information –Drill-down – enables users to get details, and details of details, of information –Slice-and-dice – looks at information from different perspectives

2. Table 5.1 The Capabilities of Dashboards

3. Figure 5.3 Sample Performance Dashboard © NAN104/iStockphoto

4. Figure 5.5 A Human Resource Dashboard/Scorecard Courtesy of iDashboards

5. Figure 5.6 Management Cockpit The Management Cockpit is a registered trademark of SAP, created by Professor M. Georges.

6. Data Visualization Technologies Data visualization –The process of presenting data to users in visual formats, thereby making IT applications more attractive and understandable to users –The Value of VisualizationThe Value of Visualization Geographic Information Systems (GIS) –A computer-based system for capturing, integrating, manipulating, and displaying data using digitized maps –Geocoding the process of assigning geographical location to every object Enables users to generate information for planning, problem solving, and decision making –Examples: ESRI, Intergraph, Pitney Bowes MapinfoESRIIntergraphPitney Bowes Mapinfo Reality mining –Using GISs and Global Positioning Systems (GPSs) together –Allowing analysts to extract information from the usage patterns of mobile phones and other wireless devices

7. Digital Dashboards Digital dashboard – integrates information from multiple components and presents it in a unified display