1. Winning Contract Disputes Mark P. Henriques Vivian Coates November 12, 2015

2. What we will cover An Ounce of Prevention: Key issues to address in the contract Things are Heating Up: Responding to claims of breach Call to Battle: Dispute resolution considerations

3. Hypothetical You are asked to help draft and negotiate a contract for a custom software solution.

4. Best Practice Research the other side

5. Research before you sign Check financials Check with prior customers On-line searches

6. Drafting the Contract Key provisions –Define work product / deliverable –Define acceptance / when payment due –Venue/Choice of Law –Dispute resolution –Ownership of work product Ambiguous provisions will usually be construed against the drafter

7. Payment Terms Types –Time and Materials Payment based on hourly work at a contracted rates –Deliverables Payment based on completed work product –Fixed price Payment not to exceed contracted price

8. Defining Performance Clarity is key - if you do not understand what is being done, neither will a jury Use specific performance measures Address timing issues Anticipate problems and disputes

9. Use of Subcontractors Inform Client of all subcontractors Get contracts with all subcontractors Clearly identify the organizational structure to client and subcontractors

10. Change Management Document deviations

11. Managing Change Get it in writing Save all correspondence Establish and follow contractual language Communicate changes with your team Update scope documents and timelines

12. Dispute Resolution Arbitration? –AAA –JAMS –Other –1 arbitrator or three? Litigation? Business Leader meeting? Mediation?

13. Forum Selection Choice of Law –Negligence –Statutes of Limitation Venue –Location –Court (Federal, State or Business)

14. Things are Heating Up Contractor gets behind on payment and owes more than $1 million. When you attempt to discuss the invoices, they claim you have not provided any useable work- product.

15. Best Practice Contact litigation counsel when relationship becomes hostile

16. Role of Legal Counsel Possible negotiation of payment Assist with making sure termination provisions of contract are followed –Notices of Breach/Payment Demands Prepare for possible litigation

17. Best Practice Contact litigation counsel when relationship becomes hostile Keep records and begin gathering supporting documents

18. Litigation Hold Implement a litigation hold Immediate stop of deletion of email and other electronic documents –Notify employees and gather documentation

19. Termination Options Review contract provisions Pros and cons of termination Need for clarity

20. Proceeding to Litigation What form of dispute resolution? What will it cost? How long will it take? What lawyers do I need? Do I have buy-in from the business?

21. Early Case Assessment What is it? How does it work? Using ECA to establish a case management strategy

22. Possible Claims Breach of Contract Breach of Warranty (especially UCC) Quantum Meruit / Unjust Enrichment Unfair Trade Practices Misrepresentation Other Statutory Claims

23. Possible Defenses Lack of Consideration Lack of Privity Statute of Frauds Statute of Limitations Accord and Satisfaction Economic Loss Rule

24. Importance of Following these Tips Chances of success in litigation are improved Increase ability to defend claims Increase ability to pursue affirmative claims including collection of past due invoices

25. QUESTIONS? Mark P. Henriques Vivian Coates Womble Carlyle Sandridge & Rice, LLP