1. Coastline Community College Daniel S. Pittaway Richard Shiring Lisa Lee

2. Tutoring Is Critical! Domain of Learning Assistance (Tutor) Domain of Expertise (Instructor) Domain of Novice (Student)

3. Tutoring, Past and Present Fall 2011 One location Only a few tutors No online tutoring No budget Not a permanent part of the college Fall 2015 Tutoring at all campuses, including online 65+ tutors (current and former students, grad students, etc.) Serving thousands of students annually, onsite and online Healthy annual budget (general funds)

4. Embedded Tutoring Tutor is placed in a class, whether onsite or online Tutor is a learning assistance specialist, not a teaching assistant Tutor occupies magic space between instructor and student Tutors become allies and advocates for students

5. Scope of Study Two instructors Six onsite course sections Nine online course sections Embedded tutor placed in each class. Between Fall 2012 and Fall 2014. Courses measured by retention and success rates.

6. Measurements Retention: This is the number of students who completed the course divided by the number of original enrollees. Success: This is the number of students who passed the class divided by the total number of students who originally enrolled.

7. Format-Results- Observations

8. Traditional Class Format Tutor / Workshop/ Flip Format Embedded Tutor/ Workshop Format How could Tutor be Best Utilized Idea for Workshop Format from a CMC 3 Conference

9. Workshop Session

10. Pearson’s MyMath Lab Usage at Coastline  Used in online courses for over 10 years.  Use in on-site classes started 4 years ago.

11. Initial Session Introduce New Concepts Workshop Session Problem Solving: In-Class/Homework/Quiz Assignments Tutor Input & Assistance After Class (Optional) Students Continue Working Additional Tutor Assistance Class Format

12. Onsite Class Results with Embedded Tutor Subject –Sem. Retention RateSuccess Rate Statistics (Lisa) 95%86% Statistics (Lisa) 87%77% Statistics (Dick) 94%88% PreCal (Dick) 91%88% Statistics (Lisa) 88%84% Statistics (Dick) 89%82% Mean91%84% Class Size28-44

13. Comparison of Instructor Rates Onsite Classes Instructor MethodRetentionSuccess RichardWith Tutor 91%86% Control 80%78% LisaWith Tutor 94%90% Control 87%84% Improvement  9%7%

15. Students Confide In Tutor

16. Immediate Assistance From Familiar Tutor

17. Above Average Students Willing to Share Learning By Teaching

18. Student Interaction: Helping Each Other

19. Eliminates Procrastination Don’t want to be left behind Not Alone in this Struggle Peer Pressure

20. Format-Results- Observations

21. Embedded Online Tutoring Discussion Forum 1 2 3 StudentTutor Enlightenment

22. Student Success Center (same online tutor) Student Face-to-face support for online students

23. Retention/Success Online RetentionRateSuccessRate CourseSemester Embedded Tutor State Average Embedded Tutor State Average StatisticsFall 201276%72%58%50% Calculus ISpring 201381%73%68%53% StatisticsFall 201380%72%68%51% StatisticsSpring 201472%75%65%54% StatisticsFall 201474% 63%53% Mean77%73%64%52% The 41st AMATYC – New Orleans, November 19-22, 2015

24. Improvement for Online Courses Subject MethodRetentionSuccess Statistics 4 Sections 2012-14 With Tutor82%63% Control78%57% Calculus 2 sections 2013-14 With Tutor83%66% Control74%56% Improvement (Average)  7%8%

25. Observations Contributing to Improvement in ET-Online Courses Same tutor every time for help familiar face; A person students can relate to; Faster responses back to students with both instructor and ET working Discussion Board; Tutors use language accessible to students.

26. Future Plans Expansion of Embedded Tutoring at Coastline Training for Faculty and Tutors (face-to-face and online) Department meetings with faculty and tutors Develop new curriculum with input from faculty and tutors

27. Data Don’t Lie: Success is Here! Course-embedded tutoring leads to greater retention and success in both the onsite and online delivery modes for transfer-level math courses Instructors and tutors are working together for student success Contact us for more information!

28. Math Can Be Fun