1. decision making applications problem solving leadership practices step up, step back culture of trust collaboration considerations and risk

2. decision making

3. what do we do? when do we do it? when do we decide?

4. leaders must …

5.  Build Trust? deliver the right product

6. Always or Often Used: 20% Never or Rarely Used: 64% Standish Group Study, reported by CEO Jim Johnson, XP2002 Sometimes 16% Rarely 19% Never 45% Often 13% Always 7%

7. Legacy System Name: Phone: Address: Replacement System Name: Address: Phone: what’s the value of this required change?

8. and …

9. consistently deliver business value

10. deliver value? what’s that?

11. Business Value Benefits Value Calculation Costs calculation Defining Value

12. Business Value Guess Value Calculation Estimate calculation Valuing the Inputs

13. we need some help !

14. Purpose Considerations Costs and Benefits Business Value Model

15. where do we start?

16. Purpose Business Value Model

17. MissionVisionValues Strategic Intent ~ Strategy ~ Purpose Long-Range Goals Annual Objectives Action Plans (what, who, when) Individual Business Objectives Tactical Strategic SWOT / 5Q Start Here

18. Market Differentiating High Low Mission Critical Low High Differentiate Parity Partner? Who cares? Purpose Based Alignment Model

19. Market Differentiating High Low Mission Critical Low High Innovate, Create Do we take this on? Minimize or Eliminate Achieve and Maintain Parity, Mimic, Simplify Purpose Based Alignment Model

20. How about an example? financial documentation system

21. 3,000 functions!

22. Market Differentiating High Low Mission Critical Low High What goes here? Anything here? Most are usually here. Purpose Based Alignment Model

23. 350 differentiators

24. simplified the rest focused on differentiators

25. results: better product cut time by 50% 60% cost reduction

26. Market Differentiating High Low Mission Critical Low High Differentiate Parity Partner? Who cares? Strategy?

27.  Sustainable  Competitive advantage strategy = sustainable competitive advantage

28. the 5 questions: 1. Whom do we serve and what do they want and need most? 2. What do we provide to help them? 3. What is the best way to provide this? 4. How do we know we are succeeding? 5. How should we organize to deliver?

29. the “billboard” test…

30. You Think My Products Are Good? You Should See My Invoicing System!

31. Order new pages by 2pm and get them tomorrow!

32. We invest more in our WMS than we do in product development

33. “To be the low cost airline.” - Southwest Airlines

34. “Will this help us be the low cost airline?” - Southwest Airlines

35. strategy creates decision filters

36. decision filters: make daily decisions schedule projects what to develop

37. cascade decision filters throughout organization

38. single purchase, multiple credit cards How about another example?

39. Market Differentiating High Low Mission Critical Low High Customer Service

40. requires customization

41. Market Differentiating High Low Mission Critical Low High Differentiate Parity OR

42. Market Differentiating High Low Mission Critical Low High Differentiate

43. pass the “billboard” test?

44. A fist full of credit cards

45. Give Me Your Tired, Your Poor, Your Maxed Out Credit Cards

46. treat exceptions as exceptions

47. caveats

48. Managing Risks List Three Professional Options common sense not common practice

49. parity is mission critical

50. purpose is not priority

51. Differentiating changes over time

52.  Leadership Influence innovate!

53. Start Up Exercise: Pick a project. Practicum Pick an objective, a brand, or a project.

54. Market Differentiating High Low Mission Critical Low High Differentiate Parity Partner? Who cares? What is the purpose?

55. What’s On Your Billboard?

56. your decision filter?

57. do you have any exceptions?

58. other considerations ?

59. Purpose Considerations Business Value Model

60. Collaboration Model flexibility

61. Collaboration Model dependencies

62. time to market

63. risks

64. complexity team size mission criticality team location team capacity domain knowledge gaps dependencies technical complexity

65. uncertainty market uncertainty technical uncertainty project duration dependents

66. Complexity Uncertainty  Simple, young projects  Dynamic Market Sheep  Complex  Mature market Cows Bulls  Large Challenging projects  Laissez faire Colts Low High  Well behaved

67. Complexity Uncertainty portfolio management

68. your considerations?

69. prioritize

70. Purpose Considerations Costs and Benefits Business Value Model

71. costs and benefits ?

72. Purpose Considerations Costs and Benefits Business Value Model

73. it’s a conversation

74. resolve differences

75. group chunks high – medium - low

76. What are your largest value chunks?

77. what can you defer ?

78. what do you need to add to make a better decision?

79. “build” a chunk …

80. at the end of the “chunk”

81. did the value inputs change?

82. adjust BV model run the chunk features thru model

83. now you can ask…

84. Do we have enough business value to go to market?

85. Should we continue?

86. What goes in the next cycle or chunk?

87. run candidate features thru model re- prioritize

88. value Model objectives / projects / ideas Value Model prioritized chunks build highest value chunks Do we have enough value to deploy? deferred Will we ever have enough value to deploy? STOP Yes No Adjust value model if inputs have changed

89. summary

90. Purpose Considerations Costs and Benefits Business Value Model

91. it’s a collaboration

92. what do we do? when do we do it? when do we decide?

94. Complexity Uncertainty  Simple, young projects  Need agility  Tight Teams Sheep  Complex  Mature market  Need defined interfaces Cows Bulls  Agility to handle uncertainty  Process definition to cope with complexity  Laissez faire Colts Low High  Well behaved

95. Complexity Assessment AttributeScore Team Size Mission Critical Geographical Dispersion Team Maturity Domain Knowledge Dependencies

96. 0 1 2 3 4 5 6 7 8 9 10 Dependencies Geographical Dispersion Team Maturity Domain Knowledge Team Size Mission Critical Complexity Assessment

97. AttributeScore Market Technical Dependencies / Scope Flexibility Duration Uncertainty Assessment

98. 0 1 2 3 4 5 6 7 8 9 10 Market Uncertainty Technical Uncertainty Project Duration Uncertainty Dependents/ Scope Flexibility Uncertainty Assessment

99. Sheep Project Cow Project Colt Project Bull Program Remember: Loose Coupling and Strong Cohesion

100. Complexity Uncertainty  Trader Workstation Sheep  Matcher Cows Bulls  Swiss Electronic Stock Exchange  “Lights Out” Colts Low High

101. team size and experience market uncertainty domain knowledge team capacity technical uncertainty