1. Appreciating Individual Differences: Intelligence, Ability, Personality, Core Self-Evaluations, Attitudes, and Emotions
Chapter Five

2. After reading the material in this chapter, you should be able to:
LO5.1 Identify at least five of Gardner’s eight multiple intelligences, and explain “practical intelligence”
LO5.2 Identify and describe the Big Five personality
dimensions, specify which one is correlated
most strongly with job performance, and
describe the proactive personality.
LO5.3 Explain the four components of Core Self-
Evaluations.

3. After reading the material in this chapter, you should be able to:
LO5.4 Distinguish between self-esteem and self-
efficacy.
LO5.5 Explain the difference between an internal
and external locus of control.
LO5.6 Identify the three components of attitudes and
discuss cognitive dissonance
LO5.7 Explain the concepts of emotional
intelligence, emotional contagion and
emotional labor

4. An OB Model for Studying Individual Differences

5. Personality Dynamics Personality
the combination of stable physical and mental characteristics that give the individual his or her identity

6. The Big Five Personality Dimensions

7. Proactive Personality
someone who is relatively unconstrained by situational forces and who effects environmental change

8. Advice and Words of Caution about Personality Testing in the Workplace

9. Core Self-Evaluations
Core self-evaluations represent a broad personality trait comprised of four narrower individual personality traits:
(1) self-esteem, (2) generalized self-efficacy, (3) locus of control, and (4) emotional stability

10. Self-Efficacy Beliefs Pave the Way for Success or Failure
Figure 5-2

11. The Nature of Attitudes
learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object

12. The Nature of Attitudes
Affective component
the feelings or emotions one has about an object or situation
Cognitive component
the evaluation or belief one has about an object or situation
Behavioral component
how one intends to act or behave toward someone or something

13. When Attitudes and Reality Collide: Cognitive Dissonance
psychological discomfort a person experiences what his or her attitudes or beliefs are incompatible with his or her behavior

14. Ajzen’s Theory of Planned Behavior
Figure 5-3

15. Positive and Negative Emotions
Figure 5-4