1. 1 Utilities Department Orange County Board of County Commissioners June 10, 2014 TYMBER SKAN CONDOMINIUMS

2. 2 Background Background Is Sub-metering the Right Approach? Is Sub-metering the Right Approach? Proposed Plan Proposed Plan Next Steps Next Steps Presentation Outline

3. 3 Background Background Is Sub-metering the Right Approach? Proposed Plan Next Steps Presentation Outline

4. Lake Catherine

5. 5 Delinquent water and wastewater utility bills in Sections 1 and 3 Delinquent water and wastewater utility bills in Sections 1 and 3 -Orange County Utilities provides wastewater service -OUC provides potable water service Ambiguity in meter configuration Ambiguity in meter configuration - Master meter versus sub-metering Water shutoff was pending Water shutoff was pending -Door hangers – June 9, 2014 -Disconnection of water – June 30, 2014 Background

6. 6 Actions Since Last Meeting Inspected neighborhood for metering configuration Inspected neighborhood for metering configuration - 2 site visits -Verified Sections 1 & 3 have outdated sub- metering infrastructure Held 3 meetings with OUC Held 3 meetings with OUC Outstanding debt Outstanding debt Solutions moving forward Solutions moving forward Background

7. 7 Is Sub-metering the Right Approach? Is Sub-metering the Right Approach? Proposed Plan Next Steps Presentation Outline

8. 8 Challenges Cost of new meters Access and utility easements Service disconnections - Who has the authority? Delta between master meter flow and cumulative individual property flows -Leaks -Unauthorized residents -Non-payment action Is Sub-metering the Right Approach?

9. 9 Background Is Sub-metering the Right Approach? Proposed Plan Proposed Plan Next Steps Presentation Outline

10. 10 County/OUC will negotiate settlement on debt Forego immediate infrastructure improvements Establish flat rate for water and wastewater services -Based on size of dwelling -To include master meter costs and infrastructure maintenance All services on OUC bill Contingent on pre-pay option -Non-payment will result in disconnection of electricity Proposed Plan

11. 11 Background Is Sub-metering the Right Approach? Proposed Plan Next Steps Next Steps Presentation Outline

12. 12 Meetings with court appointed receiver -Provide authority for OUC to serve customers directly -Trespass unauthorized residents Establish fixed rate Public meetings to help residents sign up for service Negotiate settlement with OUC on outstanding debt Next Steps

13. 13 Utilities Department Orange County Board of County Commissioners June 10, 2014 TYMBER SKAN CONDOMINIUMS