2. The Dynamic New Workplace

4. $200 $300 $400 $400 $500 $500 $100 $100 $200 $200 $300 $400 $500 $100 The New Economy Organizations $200 $300 $400 $500 $100 $200 $300 $400 $500 $100 ManagersManagementProcess Welcome to Jeopardy

5. The collective brainpower or shared knowledge of a workforce that can be used to create value.

6. What is intellectual capital ?

7. The worldwide interdependence of resource flows, product markets, and business competition that characterize the new economy.

8. What is globalization?

9. Describes differences among workers in gender, race, age, ethnic culture, able-bodiedness, religious affiliation,and sexual orientation.

10. What is workplace diversity?

11. The invisible barrier limiting the advancement of women and minorities.

12. What is the glass ceiling effect?

13. To actively deny women and minorities the full benefits of organizational membership.

14. What is discrimination?

15. A collection of people working together to achieve a common purpose.

16. What is an organization?

17. Occurs when an organization, through it operations, adds value to the original cost of resource inputs.

18. What is value-added?

19. A summary measure of the quantity and quality of work performance with resource utilization taken into account.

20. What is productivity?

21. A measure of task output or goal accomplishment.

22. What is performance effectiveness?

23. A measure of the resource costs associated with goal accomplishment.

24. What is performance efficiency?

25. A person in an organization who directly supports and helps activate the work efforts and performance accomplishments of others.

26. What is a manager ?

27. Managing with commitment to continuous improvement, product quality, and customer satisfaction.

28. What is Total Quality Management (TQM)?

29. A type of manager that is responsible for work activities that directly affect organization’s outputs.

30. What are line managers?

31. The requirement of one person to answer back to another and show results achieved in assigned work responsibilities.

32. What is accountability?

33. The term used to describe managers who work in public and nonprofit organizations.

34. What is an administrator ?

35. Planning, organizing, leading, and controlling.

36. What are the functions of management?

37. The process of setting objectives and determining what actions should be taken to accomplish them.

38. What is planning?

39. The process of assigning tasks, allocating resources, and arranging the coordinated activities of individuals and groups to implement plans.

40. What is organizing?

41. The ability to think critically and analytically to solve complex problems.

42. What is a conceptual skill?

43. The ability to sustain a positive impression, instill confidence, and maintain career advancement.

44. What is professionalism?

45. Questions?