1. Objective Identify career opportunities in the Consumer Service field.

2. Careers In Consumer Services Who will you hire? What will you do for a living? Skills for Living pg352-353

3. Employment Opportunities A business may hire you to work with their clients –A gas company may hire someone to help customers make wise use of energy –A credit company may have counselors to review applications –Credit counselors –Personal bankers –Financial advisers

4. Entrepreneurial Opportunities Financial Advisors Insurance Agents Personal Shoppers Consumer Rights Lobbyist

5. Entry- Level Jobs Aids to consumer affairs specialists Needs a high school diploma

6. Mid- Level Jobs Research clerks in credit bureaus Assistant loan officers Collection agents Usually need a two year degree from a business college

7. Professional – Level Jobs Credit managers Survey specialists Loan officers Usually need a four year degree in finance, consumer service or marketing May need to prove experience by working as an intern for a period of time.

8. Personal Qualities Needed An interest in consumer affairs A commitment to helping people A knowledge of the law Able to relate to all types of people Compassionate and yet firm Have problem solving skills Persistent in order to follow up on clients

9. Future Trends The future looks good for any job that helps people manage their lives. –A growing # of people need help with finances –A growing # of businesses are using surveys and services to meet the needs of their clients –The demand for developing and testing new products is strong –Many companies need workers to maintain good relationships with their clients

10. Career Plan High school – classes in marketing, business, accounting, statistics, and Technology Management Skills for Family Wellness Extracurricular activities such as –treasurer for a club, –member of an investment club, 4-H, or Junior Achievement, FBLA Volunteer for CCCS

11. Careers In Consumer Services