1. telecentre for excellence1 IST-AFRICA CONFERENCE & EXHIBITIONS 2009 ICT & e-Governance 4RD The case of Telecentres 6 th -8 th May, 2009 in Kampala - Uganda By Felician B.Ncheye Manager Sengerema MCT

2. telecentre for excellence2 OUTLINE 1.Tanzania Profile in brief 2.Why ICTs 3.About Telecentres in Tanzania 4.The Role of Telecentres 5.Experience 6.The wayforward 7.Conclusion

3. telecentre for excellence3 1.0 Tanzania in Brief DATA Population:37 million, 30% living in urban, 70% in rural Size: 945,000 sq. kms Teledensity: 18.3/100 Per capita income:$365 Climate: varies from tropical along coast to template highlands Terrain:plains along coast, central plateau, highlands in north& south

4. telecentre for excellence4 Location TANZANIA  Share boarders with 8 countries; Kenya, Uganda, DRC-Congo, Zambia, Malawi, Mozambique, Rwanda and Burundi

5. telecentre for excellence5 2.0 Why ICTs Knowledge is the most important factor in the success process Knowledge provides understanding for one to make right or wrong decisions Decisions are the determinants of the success of any initiative. Knowledge is the function of information ICTs are the best tools in the information service delivery

6. About Telecentres in TZ Sengerema Multipurpose Community Telecentre, started in 2001 to access affordable ICTs to rural settings and model for replication to other rural areas. Tanzania Telecentre Network, established 2007 to facilitate establishment and developmen of telecentres There are 23 recorded so far

7. ACTIVITIES Computer training Internet services – café and sharing Community Radio Secretarial bureau Community mobilization and sensitization IT-Consultancy

8. e- Governance Activities Training Computer applications to government & institution staff and individuals Providing Internet to the government – Local government (SDC) and District Commissioner Providing Internet to The Teachers Resource Centre Implementing a Wireless Mesh Network Project with the aim of providing Internet to all subdivisions of the local govt, Secondary Schools and Health Centres

9. telecentre for excellence9 Sengerema Mesh Phase I GPS Recording of sites

10. telecentre for excellence10 Sengerema WMN installations at TRC site October 2008

11. telecentre for excellence11 Sengerema WMN Phase I

12. telecentre for excellence12 Sengerema WMN Phase II

13. telecentre for excellence13 Sengerema WMN Phase III

14. Experience Sengerema District Commissioner’s office appreciation for facilitated communications Sengerema District Local Council and District Executive Director deliberations easily communicated Improved efficiency of Sengerema District Council Increased community participation in development activities due to increased transparency Improved knowledge on e-government through distance learning

15. The Pillars Integration of the powers that enabled human existence with human endowment Tanzania govt ICT Policy on e-Services Priorities: 1. 80% of the population 2. Children 3. Education and Communication systems 4. Morals 5. Identification and Development of local talents

16. The Way Forward 1. Improve computer training- advanced and community tailored 2. Implement phase II& III of WMN Project 3. Embrace The UNECA-Knowledge Hub/Networks initiative to facilitate e-Governance 4. Finalize DIT-Sengerema Telecentre mobile phone knowledge initiative 5. Advise the govt, ICT institutions and experts on promotions and Awards on rural development. 6. Developed a programme namely, The Last-Mile Knowledge (LMK) for community excellence - through right decisions

17. Conclusion Telecentres have great potential in facilitating e- Governance initiatives. Suggest to IST-Africa and indeed participants of this conference to support the WMN Project, which is the pilot in East Africa for replication to other rural areas in Africa. Would appreciate your support in strategies on the implementation of the new dynamism-The Last-Mile- Knowledge(LMK), particularly on education system.