1. KEY PERFORMANCE INDICATORS (KPI) OF SERP

2. The unit wise Key Performance Indicators, Grading and Weightages are compiled to meet the needs of managerial requirement and evaluate the performance of staff at Village Organisation (VO) level, Cluster Coordination (CC) level, Mandal level, AC Cluster level and District levels. KEY PERFORMANCE INDICATORS (KPI) OF SERP

4. S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 1TCS 2301Bank Linkage442.401.600.800 > 90% = A, 71-90% = B, 51-70% = C, 21-50% = D <20% = E 2302 Non-Performing Account (NPA) 554320 25% = E 2303 Vaddi Leni Runalu (VLR) 331.801.200.600 > 90% = A, 71-90% = B, 51-70% = C, 21-50% = D <20% = E Total Marks12 BANK PARTNER SHIP

5. INSTITUTIONAL BUILDING S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 2 Blue Frog, TCS 3501SHGs Grading77.004.202.801.400.00 70% and above=A >70% to <=50%=B >50% to <=30% = C Below 30% =D 3502Vos Grading553210 90+% = A 70 -90 % = B, 51 -69% = C, 31 - 50 % = D, < 30% = E Total Marks 12

6. Stree Nidhi S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 3 TCS 3701 Total loan disbursed against target (% of Achievement with credit) Plan 2210.5000 >=90% = A, 80-90% = B 70-79 % = C < 70% = D 3702 Total loan disbursed to SC/ST 110.500.2500 3703 Repayments % of Recovery to Demand 332100 >=98% = A 94-97% = B 90-93% = C < 90% = D 3704 Deposits· *Samrudhi % of SHGs mobilised savings 2210.5000 >=50% = A, 40-59% = B 25-39 % = C, < 25% = D Total Marks 8

7. S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 4 Blue Frog 3101 Grounding of assets to POP families from various fund including recycled funds 332.401.800.900 >90% = A, 70-89% = B, 50-69% = C, 30 - 49% = D < 30% = E 3102 Repayment of Unnathi Loans to Sthree Nidhi Or VO 332.401.800.900 3103 Access to entitlements for eligible PoP families/ members like ration card, job card, SHG coverage, housing, pension 443.202.401.200 > 80% = A, 60-79% = B, 40-59% = C, 30 - 39% = D < 30% = E Total Marks 10 PoP Livelihoods

8. S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 5 Prog ment 3601 Registration of Claim in one day with date of incident 1100 00 > =85% = A, < 85% = B 3602 Payment of solatium Rs 5000/- in one day with date of registration 1100 00 3603 Submission of Claim Documents and updation from MS in 7 days from date of registration 2200 00 3604 Final Settlement of the Claim Amount to be credited to Nominee Account or VO Account in 30 days from date registration 1100 00 Total Marks 5 SOCIAL SECURITY

9. S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 6 TCS, Blue Frog, SADA REM 1001 All PwDs in the age group of 0- 55 years should be members of SHG coverage. 110.750.500.250 >=90% =A 89 - 75% =B, 74% - 60% =C 59% - 40% =D below 40% =E 1002 All SHGs (PWD) should have registered in M.Book Keeping 110.750.500.250 1003 Database and linked to Bank Linkage 221.501.000.500 1004 Access to Entitlements 110.50000 >=90% = A 89% - 60% =B Below 60% =C Total Marks 5 ID for PwD

10. S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 7 Evolge nce 1301 No. of cases registered 221.601.200.600 >90% = A, 70-89% = B 50-69% = C, 30 - 49% = D, < 30% = E 1302 No. of Cases reported / resolved 110.750.500.250 1303 No. of ZSAC meetings held / attended 110.750.500.250 1304 No. of activities reported through IVRS 110.750.500.250 5 Advocacy / Gender

11. Bangaru Talli S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 8 Blue Frog 4001 No. of cases registered and paid against expected children 221.601.200.600 >90% = A, 70-89% = B 50-69% = C, 30 - 49% = D, < 30% = E 4002 % incentive paid with in 21 days 221.601.200.600 4003 % incentive paid with in 45 days 110.800.600.300 5

12. S. No. Servi ce provi- der Sour- ce code Indicators M ar ks ABCDEGrade 9TCS 0501 Land Issues identification and filing with Revenue offices by Bhoomi Software 221000 >60% = A, 60-40%= B, <40% = C 0502 Resolution of Land issues 221000 0503 No. of Land Sub committee members trained and trainings completed 110000 >=70% = A, <70% = B Total Marks 5 LAND ACCESS

13. Live Stock & Poultry Development S. No. Servi ce provi- der Sour- ce code IndicatorsMarksABCDEGrade 10 Arbiva Tech. 0401 Ensuring all BMCUs to make profits >50% milk collection against installed capacity 221000 >70%= A, 50-69% =B < 50%=C 0402 Pala Pragathi Kendralu (PPKs) to make profits 110.5000 >80% = A, 80% to 70%= B <70%=c 0403 PPKs making regular repayment of Bank loans 110.5000 0404 No. of CLEWs trained 110000100% =A Total Marks 5

14. Community Managed Sustainable Agriculture S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 11 Blue Frog 2401 Covering all PoP families with land under CMSA in all CMSA villages 22.001.200.800.400 >=90% = A, 71-80% = B 61-70% = C 51-60% = D < 50% = E 2402 Attaining incomes between Rs.25,000 to Rs. 50,000/- for PoP families taken half acre land on lease. 1.51.500.900.600.000 2403 No. of Farmer field schools conducted 1.51.500.900.600.300 Total Marks 5

15. KRuSHE S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 12 Binar y Soft ware soluti ons 3901 Additional income to HHs in Farm – Agri products / Enterprises (POP priority) 22.001.200.800.400 > 90% = A, 71-90% = B 51-70% = C, 21-50% = D <20% = E 3902 Additional income to HHs in Non Farm - Products / Enterprises (POP Priority) 22.001.200.800.400 3903 RSETI trained candidates for settlement followup 11.000.600.400.200 Total Marks 5

16. Community Managed Health & Nutrition S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 13 Blue Frog 1201 NDCC grading (Functioning, enrolment, service delivery, health education, financial sustainability) 11.000.750.500.250 A= >80%; B= 61-80%; C= 40-60%; D=21-40% E=<20% 1202No.of VOs with Fixed NHDs11.000.750.500.250 1203 No.of VOs with service delivery - (ANC, Immunization and GMP) 0.75 0.500.2500 1204 No.of VOs with health and nutrition outcomes -( Institutional deliveries, Birth wt, malnutrition, anemia) 0.75 0.500.2500 1205 No.of SHG members with IHHLs -(Constructed and put in use) 1.50 1.000.500.250 Total Marks 5

17. Community Managed Educational Services S. No. Servi ce provi- der Sour- ce code Indicators Mar ks ABCDEGrade 14 Arbiv a Tech. 1101Balabadi Performance221.601.200.600 > 90% = A, 70-89%= B 50-69%= C, 30 - 49%=D < 30% = E 1102 Elimination of Child Labour out of school children identified Vs mainstreamed households 221.601.200.600 1103 Female Adult Literacy illiterate women leaders identified Vs No. of women attended in APOSS and/or Saakshara bharat 110.750.500.250 Total Marks 5

18. Creation of assets S. No. Ser vic e pro vi- der Sour- ce code Indicators Mar ks ABCDEGrade 15 9901 No. of Households created Income Generation Assets (Livestock, Agriculture assets, Petty Business, Other enterprises, from loans of banks, Streenidhi, PoP, SCSP/TSP, CIF etc.,)) 886420 > 70% = A, 50-70%= B 40-50%= C, 30 -40%=D < 30% = E Total Marks 8