1. Planning for NSS 2013 School of Medicine Manjit Bansal

2. Where we are – NSS 2010 - 2012 MEDIC scores across all domains: Thematic areas 2010 mean percentage agreement 2011 mean percentage agreement 2012 mean percentage agreement The teaching on my course 788185 ▲ Assessment and feedback 192944 ▲ Academic support 505874 ▲ Organisation and management 425366 ▲ Learning resources 858791 ▲ Personal development 90 92 ▲ Overall, I am satisfied with the quality of the course. 58 7086 ▲

3. National Student Survey 2012 NSS Topic2010 score %2011 score %2012 score % Overall, I am satisfied with the quality of the course Score %: 58 Response rate: 68% Score %: 70 Response rate: 80% Score %: 86 Response rate: 91 % Is there a correlation between response rate and overall satisfaction?

4. Our Plan….. Increased engagement with students Pre-NSS Improving Student Experience (ISE) project - understand student perception and priorities through discussion groups held across Wales Post-NSS Opening Comprehensive NSS communication plan Poster campaign based on discussion groups Leaflets ‘You said, School action’ Student involvement in C21 development

5. Communication (Pre-NSS) Discussion Groups with Students 10% of cohort - in all 5 years The teaching on my course Assessment and Feedback Academic Support Organisation and management Learning resources Personal Development

6. Mapping student priorities NSS Topic 2011 score % The teaching on my course81 Assessment and Feedback29 Academic Support58 Organisation and management53 Learning resources87 Personal Development90 Increased engagement with students What we knew:What we did about it: Curriculum review - C21 Staff development programme Assessment review Enhanced feedback (written comments from examiners) Learning outcomes linked to each exam question Standard setting process on Learning Central New academic mentoring programme - Sept 2012 School restructure - Institute of Medical Education Administrative review and restructure Improved liaison with students - regular site visits. New Health Library and state of the art clinical skills and simulation centre - Cochrane Wi-Fi Dongles for students on placements Enhanced personal development programme - C21

7. A poster is worth a number of reports! Communication (during-NSS)

9. Preparing for NSS 2013 NSS Action Plan developed with student Reps from each year. Discussion Groups with Students NSS action plan to be regularly reviewed at Staff-student panel NSS Communication Plan – include consultants Poster campaign Leaflets