1. KETARI MERAH

2. Our Members

3. KETARI MERAH VISION Produce visionary entrepreneurs to contribute to national development. Maximize profitability without compromising safety and social. Be between a leading Bumiputera companies in the supply of ICT tools, construction and services sectors. OBJECTIVE Being a leading company in the construction sector and ict and be able to dominate the global market. Provide employment opportunities to the local community, especially in the future and improve the living standards of society. Being indigenous supplier companies that can compete with non- indigenous companies

4. Ketari Merah’s business

5. 4.0 Major risk Risk/costCost Exchange currency Lead Time Uncertainty demand Quality Bouncing Back Flexibility Available stock

6. 5.0 The process in KETARI MERAH KETARI MERAH  Purchase order.  Call  Whatapps  Email SUPPLIER  Provide product ordered.  Issue invoice.  Issue Delivery Order ( D.O ) KETARI MERAH WAREHOUSE  Receive Order from supplier.  Place receive order at Warehouse.  Distribute order to store and government. KETARI MERAH STORE  Checking Damage  Key-in into system  Punch price MARKET  Sell the product at store.  Join PC festival.

7. 6.0 ISSUES IN DESIGNING AND IMPLEMENTING THE PRACTICES Small Business Unit Limited size~ full of goods Uncomfortable customer Staff Selection of employee Hiring new staff need to trainning Lazy worker habit Inventory Limited area Increase cost especially in transportation GST Bear more spending cost Pricing Fixed by the manufacturer Printed on all the advertisement material Customer satisfaction Ketari Merah needs to know the goods and services needed by customers

8. 7.0 Capabilities that need to develop DELAY Speeding up the delivery STORAGE Maximize the space utilization Give discount to make it saleable PRICING Buy more good when currency increase Supply to other SME in same industr CUSTOMER STATISFACTION Services after sales

9. 8.0 RESTRUCTURED TO DEVELOP CAPABILITIES IN KETARI MERAH Updated the product Change the new product every 3 month Play with prices Prices should be affordable Sensitive with the quality of product and services Need to have lot of brand with different quality and prices Convincing the customer Good Management Train new employee The senior staff share the knowledge

10. 9.0 HOW THE SUGGESTED CHANGES SHOULD BE IMPLEMENTED WITH A TIME LINE IN KETARI MERAH

11. 10. Future Planning KETARI MERAH 1)Open new store 2) Modification of Existing Store 3) Improve in services and productivity

12. 11.0 Conclusion The successful of supply chain management is critical to Ketari Merah’s success and customer satisfaction An efficient supply chain is to make sure that the process runs as smoothly as possible

13. Q & A