1. ©2014 Reed Group. Confidential and proprietary information. Do not duplicate or distribute.1 DHRM Business Symposium: The Transition to Reed Group November 19, 2015

2. 2 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute. DHRM Business Symposium: The Transition to Reed Group Reed Group Account Management Team Reed Group Executive Leadership and Account Management teams bring tactical and strategic experience to VRS

3. 3 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute. DHRM Business Symposium: The Transition to Reed Group Introductions to the Reed Group Team Reed Group is committed to your Agencies and the employee experience through dedicated staff

4. 4 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute DHRM Business Symposium: The Transition to Reed Group Where we have been: Post Go-Live Performance VRS and Reed Group faced a number of challenges in the first 120 days of our partnership

5. 5 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute DHRM Business Symposium: The Transition to Reed Group Where we have been: Post Go-Live Performance VRS and Reed Group attained successful outcomes since the beginning of our partnership

6. 6 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute. DHRM Business Symposium: The Transition to Reed Group Where we are now – STD Program Performance Reed Group reporting provides an analysis of current and trending elements of STD claims

7. 7 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute DHRM Business Symposium: The Transition to Reed Group Where we are now: Program Status VRS and Reed Group continue to work together to resolve complex processes and realize efficiencies within our partnership for better Agency and Member experience

8. 8 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute DHRM Business Symposium: The Transition to Reed Group Agency Interaction Reed Group Account Coordinators work with Agency partners to educate, assist and champion the leave of absence effort on behalf of Agency Employees

9. 9 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute Where we are going: Partnership Road Map Reed Group looks forward to working with VRS in the year to come to streamline processes and improve quality of service and experience DHRM Partners and your employees DHRM Business Symposium: The Transition to Reed Group

10. 10 11/19/2015 ©2015 Reed Group. Confidential and proprietary information. Do not duplicate or distribute DHRM Business Symposium: The Transition to Reed Group Reed Group Contact Information Reed Group is committed to strengthening our partnership with VRS to provide the best possible service and outcomes to you and your employees