1. From Clark Kent to Superman
Lead your team through change with confidence
Fiona Beaumont
People Development Specialist – South West

2. Change and Transition Transition Response Time Shock Denial Anger
Resistance
Acceptance
Exploration
Commitment
Engagement
Time
Response
Transition

3. Change and Transition Change Transition External Situational
Event based
Defined by outcome
Can occur quickly
Internal
Psychological
Experience based
Defined by process
Always takes time

4. The Engagement Ladder Committed Enrolled Willing Compliance
I make it my idea
“Great idea, count me in, glad we’re doing it, I’ll champion it”
Enrolled
Willing Compliance
Go along with, do what’s required, “you’re the boss” (little ownership)
Grudging Compliance
“You can tell me, I will do it” – don’t expect enthusiasm
Not willing to invest energy, “why should I?”
Apathy
Don’t agree with it,
will challenge (or sabotage)
Resistance
No relationship
“why are they doing it?”
Unaware