1. ISETT SETA Sector Skills Planning Division: AGM Presentation 31 March 2006

2. Deliverables from Board Session DeliverablesTarget by Nov 2005 % Complete GapImprovement Action Target Date Alignment of departments: Cross collaboration (no silos). Improve harmony amongst functional business units. Presentations were not harmonised. 100Formalise Process Monthly inter-departmental meetings between Senior Managers. Collaboration on key deliverables. Common understanding of challenges. 28 Feb 2006 Critical scarce skills research? Output: scarce skills dashboard: Learnerships and budget vs. scarce skills. 100Formalise Process SSP to communicate list of Scarce Skills to Senior Managers. 28 Feb 2006 Lack of positive engagement on issues. 100Formalise Process Monthly identification of key challenges for discussion at Senior Manager Meetings. 28 Feb 2006

3. Achievements Against QMS Targets Summary of Non- conformances Recommended Improvement ResponsibilityTarget Date % Completion Grant Approval Policy out of date. Approval Policy to be amended. SSP2005/11/10100% No documented procedure for non- conforming products/services, e.g. customer complaints. CRM module not yet implemented. SSP staff are using a manual recording system for logging customer queries in a logbook until the CRM system is fully operational. All2006/01/23100% Control of records and documents not adhered to. SSP uses an alphabetical filing system for filing Authorisation forms from stakeholders All2006/01/31100%

4. SSP Division: Achievement Against DoL Targets Target Description Target RequirementTarget AchievementGapActivities before 30 March 2006 No of SDFs Trained 618325293Road show to communicate new requirements of ATR Adjustment of real SDF numbers No of large firms received WSP/ATR grants 91 (80%) of 114 firms114 (100%)None No of medium firms received WSP/ATR grants 150 (60%) of 249 firms 161 (65%)None No of small firms supported 845 (40%) of 2112 firms 529 (25%)316SDF Workshop for SMMEs

5. Key Activities before March 2006 DescriptionTarget Date Road show to communicate ATR requirements23 March 2006 Scarce Skill Survey amongst stakeholders15 April 2006 First time Submission of WSP/ATR from DoCJune 2006 CSIR involvement in SSP document15 May 2006 Approval of WSPs30 March 2006

6. Challenges and Way Forward ChallengeActionTarget Date Increasing support of SMMEs Special invitation to road-shows Liaison with Chambers of Commerce 15 March 2006 Measuring and proof of ABET beneficiaries Obtain proof of training from stakeholders July 2006 (Submission date of ATRs) Finalisation of SSP document Response to feedback from DoL July 2006 Recalibration of baseline data to be used in SLA with DoL Analysis of Data from DoL 1 April 2006

7. Thank You Wynand van der Merwe Senior Manager SSP Tel. (011) 207 2604 E-mail: wynand@isett.org.za