2. EMR Buyer Dynamics Bradford J. Holmes VP & Research Director Forrester Research

3. Agenda What are the purchasing dynamics among MD groups? What does EMR adoption look like through 2008?

4. Most Physicians Practice In Small Groups

5. The EMR Digital Divide

6. Physicians’ PC And Internet Use Tops That Of Other Consumers From The Next Generation Of Wired Physicians, August 2004

7. Younger Physicians Rack Up Online Hours For Work From The Next Generation Of Wired Physicians, August 2004

8. Older And Younger Doctors’ Online Activities Differ Significantly From The Next Generation Of Wired Physicians, August 2004

9. Ubiquitous Email Bodes Well For Eventual Adoption Of Other Technologies From The Next Generation Of Wired Physicians, August 2004

10. The EMR Idealists’ Forrester Wave™ Criteria

12. Forrester Wave™: The EMR Idealists

13. Forrester Wave™: The EMR Minimalists

14. Forrester Wave™: The EMR Diagnosticians

15. Forrester Wave™: The EMR Fine-Tuners

16. Forecast: US PMS And EMR Adoption, 2003 To 2008

17. Common obstacles and challenges Shock and Awe versus Incremental roll-out Owned versus ASP purchase decision Matching apps to business processes Determining ROI

18. Brad Holmes bholmes@forrester.com 617-613-6037 Electronic copies at http://www.forrester.com/chcf Thank you