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Published byLily Craig Modified over 8 years ago
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Library Products/Customer Services Susan Fisher & Herschel Pollard
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Topic Definition Customers Tangible & Intangible Goods Services
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Topic Context Small library Digitization of regionally significant items Library products/services affect choice of items to be digitized
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Topic Description—Products Collection subgroups –Print –Audiovisual Technology subgroups –Internet access –Online databases –Digital collections
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Topic Description—Services Reference Programming Interlibrary loan Referral Special services for the disabled instruction
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Topic Scope Small library with limited collection Digitization project plans Items to be digitized –Focus on easily digitized items –Growth over time A small project with global potential
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Project Goals—Primary Creation of a digital collection –Regional & cultural significance –Relevance to patrons
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Project Goals—Sub-goals Why break up the primary goal Project Order Assessing feasibility Averting pitfalls
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Project Goals—Sub-goals Sub-goal objectives –Budget –Personnel –Collection –Legal –Creation technology –Access technology –Instruction
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Project Justification Resolution of technical concerns Feasibility Short- and long-terms effect on the collection Mitigating potentially negative impact on products or services Collection and service enhancement
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Aspects to Consider Small library setting –Budget & personnel issues –Technology Cultural aspects –Collection development decisions –Users Digitization –Technical issues –Staff size & ability
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Web Resources Available grants for digitization projects –www.imls.gov/applicants/project.shtmwww.imls.gov/applicants/project.shtm Links to public library digitization projects –www.cmpl.org/digpublib/resources.htm#Pu blic%20Librarywww.cmpl.org/digpublib/resources.htm#Pu blic%20Library How to get started on a small budget –www.scls.lib.wi.us/programs/digitize.htmlwww.scls.lib.wi.us/programs/digitize.html
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