1. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST P610 - Technically speaking Johan Sallros P610/Task4 Leader Telia Research johan.j.sallros@telia.se Tel: +46 8 713 8490 Fax: + 46 8 713 8484

2. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Outline Observations The Mission (Impossible?) Technical Foundations Current Landmarks and Updates –Architecture –Methodology What will be? Conclusion

3. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST What will management look like? Impact of the Internet boom Breakthrough of distributed systems Deregulation Cooperation Integration of service and management Customer in charge New payment paradigms...

4. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST The Mission Refining state-of-the-art to provide means to: appropriate –Design and provide appropriate management for contemporary and future multimedia services lowcostat low (no?) cost in no timein no time at all

5. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Applied Technology TINA, CORBA, TMN and NMF for Architecture –FCAPS + Customer Care –Actor Profile Management –Multi Domain Management –Service Trading –UML for structuring the architecture (using packages) TINA, ORDIT, UML and … P610! for the Methodology –and the good old OO! All of the above for the Framework –to provide a context for multimedia service management

6. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST P610 Architecture Configuration Maintenance Charging & Billing Performance Multimedia Service Management Service Abstraction Functional Package Actor Support Package Service Support Package Security Network Abstraction Profiles Mobility(P) Customer Query & Control

7. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST P610 Architecture - VIP´s Charging/Billing incl. e-payment Service Trading Naming Content Management Subscription Management Service Composition Multi-domain Management Customer Query & Control

8. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Current Landmarks - Methodology (1) Stage 1 Stage 2 Stage 3 Requirements capture Object oriented analysis Architecture mapping

9. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Methodology Stage 1 Service description Business modellingUse Case modelling

10. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Business modelling Responsibilities/ AX Obligations/ AX Responsibilities/ BY Obligations/ BY Contract AX/BY Capabilities/ AX Rights/ AX Authorisation Actor A Role X Capabilities/ BY Rights/ BY Actor B Role Y

11. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST The P610 Business Model Customer Content/ Information Provider Service Provider User Service Provider Transport network Provider Contractual agreement Access Provider

12. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Use Case modelling Refine the Use Case Actors being modelled Determine Use Cases 1 1 2 Prioritise Use Cases Describe Use Cases Describe User Interface etc. Optional

13. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Methodology Stage 2 Input from e.g. Std org/fora: - Info models - Patterns Domain Class Modell Domain experience Application Class Modell Sequence diagrams State diagrams Collaboration diagr. attributes & operations

14. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST What will be? Optimistic view: –Increasingly refined architecture and domain models –Incremental cost and time reduction in development Pessimistic view: –YASMP!

15. AIMS Workshop Heidelberg, 9-11 March 1998 P610 Technical Presentation, J Sallros/ ST Conclusion State-of-the-Art Multimedia Service Management, revised Architecture - ready-to-use Methodology supporting reuse and efficiency Now it´s time to use it!