1. “Your Window to Energy $avings”
Cellular Shades, Roman Shades, Wood Blinds
Insert Name, Title [Date menu under insert]
Insert Date [Date menu under insert]

2. Agenda Levolor Cellular Shades Levolor Roman Shades
Levolor Wood Blinds
Room Coordination
Energy $aving Tips
Overview and Training Objective: Today’s training focus is on some of our most popular horizontal window treatments. Our goal is that you feel confident selecting the right Levolor product for their application.
TRAINING AGENDA
General Introduction/Icebreaker/Explain Game__ (15 min)
Levolor Perceptions/Room Coordination________ (25 min)
“Energy” Game round 1_____________________ (5 min)
Levolor Vertical/Room Coordination___________(25 min)
“Energy” Game Round 2____________________(5 min)
Levolor Panel Track/Room Coordination_______(25 min)
Wrap Up Final Round, LV Updates, Promotions)______ (15 min)
General Introduction/Icebreaker/Explain Game___________(15 min)
Greet each attendee; ask them to sign-in on the registration sheet provided. Begin the training by introducing yourself and any LK employees attending. Open the training by asking attendees to introduce themselves, including their name, store and length of service. Use this time to create an open and comfortable environment where the audience is free to ask questions and get involved. At this time also explain the training agenda so the class knows what to expect throughout the training. Explain that they will break up into teams of 3-4 (depending on class size) where they will to answer questions after each product category for the opportunity to score points. The team with the most points at the end of the training will receive a prize.
Facilitator Note: At this point, divide your class into their groups and have them pick a team name. Write the names on a flip chart leaving room to record points when they answer a question correctly.

3. Training Objectives
Discuss exclusive features in the Levolor Cellular, Roman and Wood programs and review categories that allow for total room coordination.
Discuss energy savings provided by Cellular, Roman and Wood and how these trend right programs best meet the needs of the customer.
Review the following items with the class:
The training Objectives are:
Discuss exclusive features in the Levolor Cellular, Roman and Wood programs and review categories that allow for total room coordination.
Discuss energy savings provided by Cellular, Roman and Wood and how these trend right programs best meet the needs of the customer.

4. Levolor Cellular Shades
Levolor Cellular/Room Coordination……….………. (15 minutes)
Wide selection of unique and exclusive fabrics
Popular and Exclusive Operating systems
Coordination Story
Utilize the Levolor “Teach It” Training Documents from the LKNT website and hand out the corresponding “Leave It” product handouts
Items Needed for this section: Cellular book
Cellular MSRP
Cellular hand samples
Questions for Game section (ensure you cover the material in the Q&A during the training)
Have associates reference Leave it document and product coordination handout

5. Levolor Cellular Shades
Exclusive Woven Fabrics
Excellent Insulating Properties
Variety of Sizes and Colors
Industry Leading Widths and Options
Industry Leading Color Coordination with Other Levolor Products

6. 1-2-3 Step Selling Process
Step 1: What does your Window need?
Step 2: Choose Your Fabric
Step 3: Choose Your Carefree Options
Reference sample book to demonstrate step process

7. Step 1: What does your Window Need?
Privacy and Light Control
Energy Efficiency
Safety and Carefree
Fashion and Design
Price
Use Teach It document to review Step 1 with associates.

8. Step 2: Choose Your Fabric
Woven
Non-Woven
Sheer
Blockout
9/16” Cell
Use Teach It document to review Step 2 (Choose your Fabric) with associates.
WOVEN
Polyester Threads Dyed and Woven Together
Consistent Light Filtration
Elimination of Mottling
Truer and More Brilliant Color
Increased Fabric Durability
Two Exclusive Patterns – Designer Textures (28 Colors) and Driftwood Linen (8 Colors)
NON-WOVEN
Polyester Fibers Bonded Together and Color is Applied to the Visible Side
Durable, Quality Fabric
Levolor Exclusive Dustguard Acrylic Coating Prevents Dust and Maintains Pleat
Energy Efficient Double Cell
Designer Colors Double Cell (30 Colors)
Designer Colors Single Cell and Prints (40 Colors)
SHEER
Softly Filters Light
Allows Vision from Inside and Outside of the Window
Single Cell Only
Lucid Sheer (8 Colors)
7/16” Double Cell
= Levolor™ Exclusive

9. Cellular “Energy $avings”
Energy Tip
Room Darkening fabrics work well in warmer climates where heat can build up (solar loading) and be trapped in the cell. Sheer fabrics work well in cooler climates by letting light in while cutting glare
Inherent product features (Fabric Options):
Continuous piece of fabric provides a high level of insulation, acting as a barrier between the window and the room.
The “cells” in the fabric are pockets that trap hot and cold air, keeping your room warmer in the winter and cooler in the summer
Use double cell cellular shades, as these foster reduced air flow and greater energy efficiency.

10. Step 3: Choose Your Carefree Options
Standard Corded
Cordless
Cordless TDBU
Corded TDBU
Day/Night
Continuous Cordloop
Cordless
Day/Night
Stars denote exclusive options
**Use this opportunity to showcase hand samples and options available in the cellular program. Focus on EXCLUSIVE options**
= Levolor™ Exclusive

11. Cellular “Energy $avings”
Energy Tip
If you live in sunny/warmer climates, lower shades on summer days to reduce solar heat gain.
Product features (Carefree Options):
Cordless option vs. a Standard Cord Lock Control. Cordless reduces the gap on the side (between the edge of the shade and window molding) providing greater window coverage
A room that is hot in the summer or has direct sunlight, suggest the cordless top down bottom up option to allow the sun in at the top while preventing direct sunlight from coming into the room.

12. Product Coordination Perceptions Roman Shades Vertical Blinds
Reference Product Coordination Handout in associate packet
Perceptions
Roman Shades
Vertical Blinds
Pictured here in Mocha. Also available in Chili Spice, Everglade, and Dijon
Pictured here in Mocha. Also available in Chili Spice, Everglade, Dijon, Navy and other coordinating fabrics.
Pictured here in Linen Woven Chili Spice. Also available in Toffee, Everglade, Merlot and Navy

13. What Are Your Questions?

14. “Energy” Game Round 1
“Energy” Game Round_____________________________________________________________ (5 min)
Facilitator Note: Ask the associates to sit with their group. Read the question. The first team to raise their hand and answer the question correctly scores one point. If they answer incorrectly the next group to raise their hand is called on to answer and so on until the question is correctly answered. (Use the WFSM and/or a co-facilitator to help watch for hands)
1) Q: Name the four cellular colors that coordinate with the LK perception, vertical and roman programs.
A: Chili Spice, Everglade, Mocha, and Dijon
2) Q: Name the exclusive feature of the Day/Night Shade and the benefit.
A: Removed middle bar to create a seamless look between the two fabrics
3) Q: This exclusive material provides richer color, better pleat retention, and a higher energy efficiency
A: Woven Fabric
4) Q: These 2 methods of operation allow customers privacy at the bottom of the shade but doesn’t compromise the view from the top of the shade.
A: Corded TDBU and Cordless TDBU

15. Levolor Roman Shades
Levolor Roman/Room Coordination……….………. (15 minutes)
Wide selection of unique and exclusive fabrics
Popular and Exclusive Operating systems
Coordination Story
Utilize the Levolor “Teach It” Training Documents from the LKNT website and hand out the corresponding “Leave It” product handouts
Items Needed for this section: Roman book
Roman MSRP
Roman hand samples
Questions for Game section (ensure you cover the material in the Q&A during the training)
Have associates reference Leave it document and product coordination handout

16. Levolor Roman Shades Alternative to Draperies
Exclusive Operating Features
Industry Leading Widths
Wide Assortment of Room Darkening and Light Filtering Fabric Choices

17. 1-2-3 Step Selling Process
Step 1: Choose Your Fabric and Light Control
Step 2: Choose Your Fabric Style
Step 3: Choose Your Carefree Options
Reference sample book to demonstrate step process

18. Step 1: Choose Your Fabric and Light Control
Stripes
Upholstery Grade Fabric
Room Darkening/Light Filtering
Solids
Promote Room Coordination with Chili Spice, Everglade, Mocha, and Dijon colors.
Textures
Coordinate with Roller, Panel, Cellular and Perceptions
Light Filtering Only
Use Sample Book to show associates fabric options. Point out fabrics that promote room coordination (Mocha, Everglade, Dijon, Chili Spice and Seclusions, Sheer fabrics, etc)
Remind associates that the Stripes Collection is available in seamless fabric up to 54”, but can be ordered up to 108” on 2-on-1 headrail.
Train on industry leading widths: 144” corded and 120” cordless

19. Step 1: Choose Your Fabric and Light Control
Light Filtering Liner
Room Darkening Liner

20. Step 1: Choose Your Fabric and Light Control
Point out to associates that LF and RD liners are only available on the Stripes and Solids. Any fabric from the Textures tab down is only available in Light Filtering.
Stripes
Solids and Textures

21. Roman “Energy $avings”
Energy Tip
Room Darkening fabrics work well in warmer climates where heat can build up (solar loading) and be trapped in the cell. Sheer fabrics work well in cooler climates by letting light in while cutting glare
Inherent product features (Fabric Options):
Continuous piece of fabric provides a high level of insulation, acting as a barrier between the window and the room.
Heavier fabric options provide additional insulation and energy savings over light weight fabrics.
Light Filtering and Room Darkening liners provide added insulation. Levolor Roman Shades offer the most room darkening fabrics in the industry.

22. Step 2: Choose Your Fabric Style
Flat
Hobbled
**Use this opportunity to show style option in the Roman program**

23. Step 3: Choose Your Carefree Options
(b)
(c)
Standard Corded (a)
Cordless (b)
Cordless TDBU (c)
Corded TDBU (d)
Continuous Cordloop (e)
2-on-1 Headrail (f)
(d)
(e)
(f)
Stars denote exclusive options
**Use this opportunity to showcase hand samples and options available in the cellular program. Focus on EXCLUSIVE options**
= Levolor™ Exclusive

24. Roman “Energy $avings”
Energy Tip
Make sure blinds and shades fit their frames correctly to reduce airflow around the treatment.
Inherent product features (Carefree Options):
Choose the flat style (versus hobbled) in windows with minimal depth. Why? The fabric is closer to the window providing a higher insulation value.
Cordless option vs. Standard Cord Lock Control. Cordless reduces the gap on the side (between the edge of the shade and window molding) providing greater window coverage. Note: this also applies to cellular shades
A room that is hot in the summer or has direct sunlight, roman cordless top down bottom up option allows the sun in at the top while preventing direct sunlight from coming into the room.

25. Fabric Valance vs. Standard Valance
Standard = Sleek, Color Coordinated Metal Headrail Comes
Upgrade = Fabric Valance
EXCEPT…
Fabric Valance is FREE with Top Down/Bottom Up corded and cordless product

26. Product Coordination Panel Track Perceptions
Have associates refer to Product Coordination Handout
Panel Track
Perceptions
Pictured here in Sheer Lemon Drop. Coordination also available in the Suede Collection.
Pictured here in Mocha. Also available in Chili Spice, Everglade, and Dijon

27. What Are Your Questions?

28. “Energy” Game Round 1
“Energy” Game Round_____________________________________________________________ (5 min)
Facilitator Note: Ask the associates to sit with their group. Read the question. The first team to raise their hand and answer the question correctly scores one point. If they answer incorrectly the next group to raise their hand is called on to answer and so on until the question is correctly answered. (Use the WFSM and/or a co-facilitator to help watch for hands)
1) Q: These roman shade collections are available in both light filtering and room darkening.
A: Stripes and Solids collections (Anything from the Textures tab down is only Light filtering)
2) Q: The coordinating fabric valance comes standard on these two methods of operation?
A: Corded and Cordless TDBU
3) Q: These two features are exclusive to Levolor and should always be considered for customers who want increase energy efficiency and safety.
A: Cordless and Cordless TDBU
4) Q: This Levolor collection is only available in seamless fabric up to 54”, but can be ordered up to 108” on 2-on-1 headrail.
A: Stripes collection

29. Levolor Wood Blinds
Levolor Wood/Room Coordination……….………. (15 minutes)
Wide selection of unique, furniture quality finishes
Popular Operating systems
Coordination Story
Utilize the Levolor “Teach It” Training Documents from the LKNT website and hand out the corresponding “Leave It” product handouts
Items Needed for this section: Wood book
Wood MSRP
Wood hand samples
Questions for Game section (ensure you cover the material in the Q&A during the training)
Have associates reference Leave it document and product coordination handout

30. Levolor Wood Blinds
High-End, Coordinating Finishes that Blend with Existing Wood Finishes in the Home
Variety of Materials
Industry Leading Options
Industry Leading Coordination

31. 1-2-3 Step Selling Process
Step 1: Choose Real Wood or Faux Wood
Step 2: Choose Your Slat Size and Finish
Step 3: Choose Your Options and Upgrades
Reference sample book to demonstrate step process

32. Step 1: Choose Your Real Wood or Faux Wood
Estate Collection
Paints and Stains
Classic Collections
NuWood (Composite)
Visions (Faux Wood)
Price Group 1 – painted appearance
Price Group 2 – printed faux wood
Premium Wood
Basswood
Lightest and Most Rigid Wood Product
3 Slat Sizes; 1”, 2” and 2 ½”
40 Furniture/Flooring Matching Finish Choices
4 Distinct Collections
Premium Wood Classic
Opening Price Point Collection
6 Popular Finishes
2” Slat Size
LightMaster Option
Wand or Cord Tilt Option
Twill Tapes Option
NuWood
Top of Line Non-Natural Wood Product
Resists Humidity, Extreme Sun Exposure Denting and Slat Warping
Rigid Outer Casing
Designed to Match Premium Wood
Lighter Than Faux Wood
2 “ Slat Size
Visions—Printed Faux
Look of Wood, Performance of Faux Wood (PVC)
Perfect Coordination with Visions Vertical Blinds
Ideal for High Humidity Applications
Heaviest Material Used

33. Energy Tip Wood “Energy $avings”
Wood slats should be tilted in up in the summer when the sun is high, this will cut the heat but still allow light. Slats should be tilted down in the winter when the sun is lower to allow light in, but keep cold out.
Inherent Product features (Materials):
Real Wood blinds are a natural insulator.
When completely lowered and closed, wood blinds in highly reflective colors such as white, can reduce solar heat gain by around 45% by deflecting sunlight away.

34. Step 2: Choose Your Slat Size and Finish
Larger Slat  increased view
Real Wood: Furniture/Flooring Matching Finish Choices
NuWood:
Designed to Coordinate with Levolor Real Wood
Faux Wood:
Look of Wood, Performance of Faux Wood (PVC)
2 ½ ” 2”
#1 reason why customers purchase wood blinds is to coordinate with an existing finish in their home.
Discuss slat sizes and why a customer would want a 1”, 2” and 2.5” blind. (Application and view) 1”

35. Step 3: Choose Your Options and Upgrades
Cordless
LightMaster
Twill Tapes
Multiple Blinds on One Headrail
Radius Corners
Cutouts
Multi-Color Striping
Stars denote exclusive options
**Use this opportunity to showcase hand samples and options available in the wood program. Focus on EXCLUSIVE options**
CORDLESS
No External Lift Cords
Increased Safety for Children and Pets
Clean, Modern Look
Spring-Tension Technology
Standard LightMaster (Exclusive)
Standard Wand Tilt (Exclusive)
Increased Sizes Available
Twill Tapes
Solid Twill Tapes - ¾” and ½” Widths
Decorative Twill Tapes – 1 ½” Width
1” Slat Size Will Have ¾” Tape
2” Slat Size May Choose Between ¾” and 1 ½”
Tape Will Cover Every Ladder
Tapes Coordinate with Cellular and Natural Shades
= Levolor™ Exclusive

36. Step 3: Choose Your Options and Upgrades
Premium Wood Valance
Choose Between Modern and Traditional Valance at No Additional Charge
Available on all 2” and 2 ½” Premium Wood Blinds
3” Profile for Added Elegance
Modern
Stars denote exclusive options
**Use this opportunity to showcase two valance options available in the wood program.**
Traditional
= Levolor™ Exclusive

37. Step 3: Choose Your Options and Upgrades
Wand Tilt
(Standard)
LightMaster
(Upgrade)
Cord Tilt
(Standard)
Rout Holes
(Standard)
Twill Tapes
(Upgrade)
Energy tip
LightMaster eliminates rout holes providing increased insulation.
Cord tilt closes 10% tighter than wand tilt.
Decorative Twill Tapes cover rout holes providing increased insulation. Levolor is the only company offering a ¾” tape on a 1” blind.
Lightmaster
Double Notch Edge Rout Design
Increased Privacy, Room Darkening and Security
Slats Can Be Removed for Cleaning
Available on all Levolor Wood Blinds with the Exception of 1” Premium Wood
Review how these upgrades can increase energy efficiency in the home referencing the energy tips

38. Cornices Larger 4 ½” Profile Rope and Dentil Styles
Available in 7 Finishes
Multiple Mounting Choices
Traditional Rope
Use pictures in book to show cornice options.
Modern Dentil

39. Cellular and Natural Shades Visions Vertical Blinds
Product Coordination
Cellular and Natural Shades
Visions Vertical Blinds
Decorative Twill Tapes coordinate with popular colors in the cellular collection and with edge binding option in Natural Shade program.
Pictured here in Walnut. Also available in all Visions Faux Wood finishes.

40. What Are Your Questions?

41. “Energy” FINAL Game Round
WRAP-UP________________________________________ (15 Minutes)
“Energy” Final Game Round (10 min)
Facilitator Note: Ask the associates to sit with their group. Read the question. The first team to raise their hand and answer the question correctly scores one point. If they answer incorrectly the next group to raise their hand is called on and so on until the question is correctly answered.
1) Q: This Levolor faux wood collection provides the look of real wood combined with the performance of faux wood.
A: Visions Faux Wood
2) Q: True or False. The customer must pay an additional charge to receive the traditional or modern valance when they order premium hardwood blinds.
A: False. The customer automatically receives the upgraded valance, they simply choose which style best fits their décor.
3) Q: The rigid outer shell on this collection provides scratch, dent, and moisture resistance.
A: NuWood (composite program)
4) Q: What is the #1 reason why customers purchase wood blinds?
A: Finish! They want to coordinate with an existing finish in their home.
Final Question (have each group take out a sheet of paper. Instruct them to write the three categories (visions, cellular, roman etc) on the left side of the page. The first group to raise their hand and have all 3 coordinating categories correct wins an additional 3 points)
LK offers beautiful color and fabric coordination across blind/shade categories. Fill in the vertical and window covering collection's) that coordinates with the vertical window covering collection
Horizontal Collections__ _________Vertical Collection (or large window covering)
Visions Faux Wood _____________ Visions Faux Wood Verticals
Cellular_______________________ Vertical Driftwood Linen and Perceptions
Roman Shades ________________ Perceptions (Translucence, Images, Seclusions), Cellular Woven Collection and Panel Track (Sheer and Suede fabrics)
Prizes
Award gift cards to team that score the most runs. If there is a tie ask the following tie-breaker question and the team to raise their hand first and correctly answer, wins.
Tie-breaker question- Name all of the LV blind/shade categories that offer a cordless option
WRAP-UP______________________________________________ (15 Minutes)
Discuss Key Takeaways
Exclusive features, color coordination, value, etc.
Updates:
SODH added to WCSO at of March 24th and we are already seeing an increase in sales! Encourage associates to look through the new pricing binder and use it as a training tool.
Motorization Update! By May 1st all stores should receive the updated “Motorized Blinds and Shades Ordering Guide” (have associates reference handout included in packet). FYI Channel Assignment worksheet on page 4 is optional for JCP associates.
KI Sorento / LV Tattersall Collection in the vertical program is discontinued. It was less that 1% of sales so associates should not be concerned.
Discuss upcoming promotions (May 13 to 19 65% + 10%) we can provide them with Prospecting cards
Ask for it!
Close the Sale/Training by utilizing your own closing techniques.
Examples:
“Is there any reason why you would not sell a Levolor blind/shades?
“Will you pull the Levolor sample book on your next selling opportunity?”