1. Employee Relations & Industrial Relations @ Deutsche Telekom AG.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Employee Relations & Industrial Deutsche Telekom AG.

2.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
History of Deutsche Telekom AG. From the discovery of voice telephony to an international company.
1861
1950
German physicist Johann Philip Reis builds the first device that is capable of electrically transmitting the human voice. He names his invention the “telephone”.
1989
In West Germany, the “Deutsche Bundespost” is established.
1995
First phase of national postal and telecommunications reform creates “Deutsche Bundespost Telekom”.
The second phase of the national postal and telecommunications reform marks the transition from Deutsche Bundespost Telekom to the initially state-owned stock company Deutsche Telekom AG.
1996
2001
“Deutsche Telekom AG” goes public in Germany in November 1996.
2007 to present
T-Mobile becomes the first transatlantic GSM operator with the takeover of the two U.S. mobile communications providers Voice-Stream and Powertel.
The proportion of international revenue in net revenue is consistently above 50 percent since 2007.*
*:Annual Financial Report 2010 of DTAG

3. International presence.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
International presence. 3
Autor / Thema der Präsentation 3
The portfolio will indicate a much stronger position on the market thanks to the planned sale of T-Mobile USA, which should be completed by the second half of Deutsche Telekom will be either number one or number two in almost all the markets in which it has a presence.
Albania Argentina
Austria Belgium Brazil Bulgaria Canada China Croatia Czech Republic Denmark France Germany Greece Hong Kong Hungary Italy
Japan
Republic of Macedonia Mexico Montenegro Netherlands Poland Romania Russia Singapore Slovakia Spain/Portugal South Africa Switzerland Turkey United Kingdom USA
Selected international subsidiaries and majority shareholdings 3

4. Deutsche Telekom AG in numbers.
North America*
North America*
FTE
Asia
1.093 FTE
USA
South America
1.956 FTE
South Africa
2.181 FTE
Germany
FTE
Europe*
FTE
Net Revenue
EBIT
Net Profit (loss)
EBITDA
Total Assets
2010
62,4
5,5
1,7
17,3
127,8
(billions/€)
Source: Personnel Report 2010/2011; Annual Financial Report 2010
* North America (incl. T-Mobile US); Europe (without Germany)

5. Deutsche Telekom’s vision, aspiration and strategy.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Deutsche Telekom’s vision, aspiration and strategy. 5
Autor / Thema der Präsentation
Autor / Thema der Präsentation 5 5
Deutsche Telekom – a global leader in “Connected Life and Work”
Our vision
The most highly regarded service company in our industry
Our aspiration
FIX
TRANSFORM
INNOVATE
Improve
performance of mobile-centric assets
Leverage one company in integrated assets
Build networks and processes for the Gigabit Society
Connected life across all screens
Connected work with unique ICT solutions
Our strategy 5

6. Board of Management Deutsche Telekom AG.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Board of Management Deutsche Telekom AG.
Autor / Thema der Präsentation 6
René Obermann
Timotheus Höttges
Thomas Sattelberger
Niek Jan van Damme
Reinhard Clemens
Dr. Manfred Balz
Claudia
Nemat
Edward R.
Kozel
Chairman of the Board of Management
Finance
Human Resources
Germany
T-Systems
Data Privacy, Legal Affairs and Compliance
Europe
Technology and Innovation
T-Mobile USA
Corporate Development
Group Strategy
Group Organization
Corporate Communications and Corporate Social Responsibility
Brand Management
Government Relations and Regulatory Law
Controlling
Treasury and International Financing
Mergers & Acquisitions
Accounting and Taxes
Investor Relations
Internal Audit
Risk Management
Real Estate
Shared Services
Director of Industrial Relations
HR Strategy
HR Management
HR Development
Executive Staff
Vivento
HR Services Telekom
Telekom Training
Standard Market (consumers and business customers) in Germany
Sales
Customer Care
Marketing
Group Business Security
Direct Sales to Corporate Customers (T-Systems)
Product Development for Corporate Customers
ICT Solutions
Data Privacy
Data Security / IT Security
Compliance
Legal Affairs
Group Security Coordinator
Subsidiary management for european mobile and fixed-network companies
International Sales & Service
International Marketing
Technology IT
Products and Innovation (consumers and business customers)
Procurement

7. DTAG‘s commitments towards its employees, customers and stakeholders.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
DTAG‘s commitments towards its employees, customers and stakeholders.
Code of Conduct
Guiding Principles
Social Charter
Our Code of Conduct is a group-wide framework which shapes DTAG‘s internal stakeholders behavior.
An update has taken place in 2011.
Our Guiding Principles help our employees by implementing the strategy in their ways of working and attitudes.
Established in 2009 in the present form
Our Social Charter represents the social standards of Deutsche Telekom.
Acting according to internationally accepted guidelines and standards, especially of the ILO, OECD and the UN Global Compact
The Social Performance Report is the annual review of the Social Charter.
Established in 2003
Corporate Responsibility Report
Employee Relations Policy
Our Corporate Responsibility Report expresses our appreciation towards our customers, employees, shareholders and the society. Deutsche Telekom reports annually about its objectives, its activities and the progress made in the relevant economic, ecological and social areas since 1996.
Our Employee Relations Policy describes our global understanding of Employee Relations based on specific core elements. It comprises our promise as employer towards our employees worldwide.
Implementation process has started in 2011

8. External stakeholders Social Performance Report
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
The interconnection and hierarchy of DTAG’s commitments towards its employees, customers and stakeholders.
Guiding Principles
Global design of corporate culture
Internal stakeholders
(employees, managers)
External stakeholders
(suppliers, shareholders, press, general public,…)
Social Charter
Code of Conduct
to comply with defined policies and principles
Deutsche Telekom's voluntary commitment
Behavioral framework for all employees
of Deutsche Telekom
Social Performance Report
Guidelines / Policies
Compliance by Group companies
(reviewed annually)
ER Policy
Detailed description
of target behavior
Framework for defining ER
Included in terms and conditions for suppliers
DT suppliers are expected
to be compliant

9. Deutsche Telekom‘s Social Partners.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Deutsche Telekom‘s Social Partners.
Deutsche Telekom AG
Supervisory Board
Legal obligation
3 of 10 employee representatives are officials of Ver.di or the DGB
Ver.di: affiliated to UNI & the DGB
Deutsche Telekom AG
Shareholders‘ Meeting
Legal obligation
Employee representatives asking questions regarding working conditions and rights
at work during the Shareholders’ Meeting
Social Dialogue
Committee of the
Telecommunications
Sector
(European level)
Social-political obligation
Advising the European Commission on social-political initiatives and developments and the promotion of a social dialogue to continual improvement of working conditions of employees in this sector
Employees are represented by UNI or by local affiliates of UNI
European Works
Council (EWC)
(Employee
representation on an
European level)
Legal European obligation
32 members from 13 different European countries are represented in the EWC of DTAG

10. Deutsche Telekom‘s current situation in Industrial & Labor Relations.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Deutsche Telekom‘s current situation in Industrial & Labor Relations.
Germany
Established dialogue with unions, union members and works councils due to the legislation of the employee representation by German Co-Determination Laws
Europe
In general, good cooperation between the DTAG and the European Works Council (EWC)
In NatCos mixed situations depending on the political & economic standing in the respective countries
United States
Campaigning activities against T-Mobile USA and DTAG
Dispute with CWA/ver.di/UNI/ITUC regarding the unionization of T-Mobile USA
Recent union organizing activity has increased since the AT&T acquisition announcement
Further global activities of DTAG
The balancing act between the standardization and harmonization wishes of the headquarters and the integration of M & A deals in the respective company with the respective employment contracts, framework conditions and trade unions leads to challenges.

11.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Global business trends as challenges of the future for Employee Relations.
Borderless globalization of businesses & economies
Standardization vs. Local Adaption
Globalization of values, labor & human rights
Uniformity vs. Diversity
Digitization of communication and collaboration
From a bipolar relationship between employer and employee organizations to a Multi-Actor System.
Labor markets change to talent markets worldwide
The power is shifting increasingly away from the capital to the talent owners.
Actors‘ self-concepts in the work system change
The salaried workers will grow more and more into corporate citizen characteristics; the trade unions, which have so far channeled the issues and in particular in the distribution topic, must turn to new topics, and the employers will have to deal with the fact that overall the Multi-Actor System takes away a piece of their freedom of maneuver.

12. Thank you for your attention.
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Thank you for your attention.

13. Employee participation in Germany
–streng vertraulich, vertraulich, intern, öffentlich– Autor / Thema der Präsentation
Employee participation in Germany
Autor / Thema der Präsentation 13
Regulated by the German Co-Determination laws
Board of Management (Labor Director)
appoints + supervises
Supervisory Board representatives of
shareholders employees/unions
Group’s Works Councils
GWC, JWC, WC
elect
elect
Shareholder
elect
Employees
support
suggest candidates
Unions